DEPARTMENT OF ECONOMIC SECURITY

Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007

Salary:  $90,500 - $100,744

Grade: 27

Closing Date:  May 17, 2026  

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Technology Services, is seeking an experienced and highly motivated professional to join our team as a Systems/Network Supervisor. This position will serve as a Enterprise Software Supervisor. This position will be responsible for the daily support and maintenance, governance, and customer service of all enterprise software systems, including but not limited to: Google Enterprise and related technologies, and Microsoft M365. This individual will participate in product demonstrations, facilitate and present for governance and community practice meetings, provide industry best practice guidance to leadership, and follow the agency's change management practices. On top of the daily system maintenance activities, this position will keep the system up to date with system updates and maintain the documentation to reflect the current state.

This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Provides proactive guidance and maintenance schedules for systems and platforms for the products and services that are included in the enterprise software service area and others as assigned.
• Administers the full range of disciplines for enterprise software applications.
• Supervises and guides a team of system administrators responsible for the maintenance and proactive and reactive services of the enterprise software systems.
• Provides guidance, assistance, training and education related to enterprise software applications, services, usage, and governance.
• Reviews configuration change proposals for compliance to established standards, guidelines and policies.
• Performs system analysis, designs, constructs and tests infrastructure in collaboration with the network system administrators and engineers.

Knowledge of:

• Various infrastructure technologies and in house developed applications utilized in the enterprise
• System monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary

Skills In:

• Writing proficiently
• Strong customer service
• Solving problems with various software applications and hardware options
• Analyzing trends and developing effective solutions
• Server design, equipment procurement using established processes
• Diagnose, and trouble-shoot server problems
• Written and oral communication

Ability to:

• Balance, prioritize and organize multiple tasks
• Build strong relationships inside and outside the organization
• Lead projects to successful completion and on time; adapt to work methods/processes that adhere to State security standards
• Apply problem solving and analytical processes
• Act as a lead and model high work ethic and high performance standards
• Work well under pressure
• Evaluate and test emerging technologies
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities
• Configure / add new services as necessary
• Perform advanced design, maintenance and repair of servers

This ideal candidate for this position will have:

• Google Administration or equivalent experience 1+ years
• Enterprise Systems Administration experience 4+ years
• Project Management or equivalent management experience 3+ years

• This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Employees shall obtain and maintain a valid Level One Fingerprint Clearance Card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
• Bachelor’s degree or 3 or more years of experience in related discipline (or equivalent experience).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact us at (480) 435-0897 or email OODHRstaffing@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 435-0897 or OODHRStaffing@azdes.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.