DEPARTMENT OF ECONOMIC SECURITY

Division of Child Support Services (DCSS)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $45,760.00 - $51,286.35 

Grade: 19

Closing Date: November 5, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as an Executive Assistant with the Assistant Director’s (AD) Office, reporting to the Deputy Assistant Director (DAD). This position is responsible for providing technical assistance and administrative expertise to the AD's Office and Program Administrators to develop and implement strategies to ensure efficient operations.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include, but are not limited to:
- Initiate business reports, research projects, formal recommendations and solutions for resolution of problems related to personnel management, operations, policies, procedures, budget development and control, and organizational planning.
- Prepare and maintain assignment tracking and calendaring for all time-sensitive activities within the assigned area(s).
- Complete research, write recommendations, memos and correspondence. Gather statistical data to prepare a variety of technical/administrative reports & presentation materials.
- Proofread all work processed through the ADs and Administrators' offices to ensure accuracy and timely completion of actions (e.g., assignments, special projects, recurring reports, etc.).
- Represent the Deputy Assistant Director, Assistant Director, Administrators, and/or Division in meetings with other division heads, federal, state, and local governmental officials, private agencies, and community groups. Coordinate resources within the Division and community.
- Consult with senior leaders, staff, subject matter experts, presenters, and audience members to prepare agendas and materials for in-person meetings, virtual meetings, town halls, and special events.
- Coordinate, prepare travel for both in-state and out-of-state business needs.

Knowledge in:
- Concepts of program planning, designing, implementation, and evaluation.
- Local, state, and federal programs and resources, including legislation.
- Internal organization, management, business and public administration practices.
- Interpretation and application of federal laws/regulations and Arizona Revised Statutes pertaining to domestic relations and application of program policy and procedures.
- Meeting preparation, effective organization and management practices, reviewing documents.
- Handling high-level complaints in a timely manner.

Skills in:
- Leadership principles and mentoring.
- Process improvement and process streamlining.
- Research techniques and problem-solving abilities.
- Effective oral and written communication.
- Google Tools and MS Office Suite, including effective presentation development.
- Experience with Adobe Express.
- Effective report writing and design, including infographics and data visualization.
- Public relations, organizing, planning, and scheduling.
- Gathering and analyzing information to develop action plans.
- Developing and implementing program objectives.
- Handling confidential information.
- Analyzing data.
- Maintaining customer and employee confidence.

Ability to:
- Learn the child support program and objectives.
- Apply program policy and procedures.
- Establish and maintain effective working relationships.
- Adjust to a constantly changing work environment.

The ideal candidate for this position will have:
- Two (2) years of experience as an administrative assistant or similar work.
- One (1) year of project planning/management experience.
- Five (5) years of progressively responsible experience and background in the development and implementation of improved business practices is preferred.

- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
- Arizona Level One Fingerprint Clearance Card.
- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Jeremy Einwalter at (480) 640-8919 or JEinwalter@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-8900. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.