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  • 511099
  • Full-time


COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.



Job Location:

Address:  150 N. 18th Avenue, Phoenix, AZ 85007

Posting Details:

Salary: $44,000 

Grade: 18


** This position is not remote and requires the individual to be on site** 


Job Summary:

A Career in Public Service Awaits You, Come Join our Planning and Operations Team !

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

What You'll Do:

The Facilities Management Specialist is responsible for a variety of business and operational functions delivered as a service by the General Services office in support of facility operations to ensure established service level agreements (SLA) are fulfilled at the Capital Mall campus.

As the Facilities Management Specialist, you'll be responsible for business critical mail flow to ensure department programs meet or exceed federal, state, and local regulations and guidelines.

You'll be accountable for supporting facilities operations (receiving assets, tagging assets, invoice review, pick up mail, deliver mail, sort mail, etc), scheduling and resolving facility work orders.

You will contribute to the design of program operating procedures, the monitoring and evaluation of program progress and related activities; and performs related work as required to support facilities operations.

You may serve as the principal resource assigned to support facilities operations and may perform other duties assigned by the General Services Administrator or designee.

** This position is not remote and requires the individual to be on site** 

Job Duties:

- Perform facilities operations (receiving assets, tagging assets, invoice review, pick up mail, deliver mail, sort mail, etc.).
- Resolve facility work orders and assigned tickets within defined SLA.
- Surplus end-of-life computing assets.

- This position is not remote and requires the individual to be on site. 


Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Applicable program regulations, objectives, standards and procedures.
- Mailroom operations, procedures, analysis techniques, and principles.
- The concepts of service delivery.
- Continuous quality improvement methods in a public health setting.
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:
- Provide effective guidance and expertise in the development and implementation
of programs and projects in the mailroom.
- Review and evaluate program activities analytically and to develop effective plans and methods for program improvement.
- Establish and maintain effective working relationships.
- Excellent interpersonal skills.
- Effective communication.
- Problem solving.
- Administrative functions.
- Google and/or Microsoft documents.

Ability to:
- Interface effectively with all levels of the organization.
- Communicate effectively with management and business personnel.
- Support General Services functions.
- Work in a customer facing environment.
- Create spreadsheets.
- Develop procedures, analyze problems and design effective plans for mailroom improvement.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor degree in Business or related field with 2 years in mail room/facilities administration, inventory control, and quality focus OR 4 years of work related experience may be considered in lieu of a degree.

Pre-Employment Requirements:

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.