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  • 513638
  • Full-time


Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)

Job Location:

Locations: 1789 West Jefferson Street, Phoenix, Arizona 85007, 11518 East Apache Trail, Apache Junction, Arizona 85120, and
125 East Elliot Road, Chandler, Arizona 85225, 

Posting Details:

Salary: $29.0866 hourly

Grade: 19

Closing Date: Open Until Filled

Job Summary:

The Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as a Financial Exploitation Investigator 3 with the Financial Exploitation Unit. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

You will investigate allegations of financial fraud and exploitation of vulnerable or incapacitated adults, 18 years of age or older. You interview victims, alleged perpetrators, witnesses, and collateral third parties to gather evidence and establish the chain of events leading to the alleged fraud/exploitation. You write detailed investigative reports. You may work with law enforcement and/or prosecutors to discuss findings as required.

Job Duties:

• Conducts financial investigations and data analysis of complex fraud and financial exploitation cases perpetrated against vulnerable adults.
• Provides financial expertise in the investigation and aids in the prosecution of financial fraud cases.
• Examines and audits public and third-party records for accuracy.
• Uncovers, analyzes, and quantifies financial data and testifies concerning financial misrepresentation, omissions, and/or fraud in Adult Protective Service (APS) cases.
• Gathers, compiles, and prepares a variety of investigative and financial reports.
• Confers with the Arizona Attorney General's Office making recommendations, preparing exhibits, and attending court proceedings.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Accounting principles, practices, and procedures and auditing financial records
• State statutes governing investigation of financial exploitation (Title 46-Welfare) and financial investigation techniques and methods
• Administrative hearing process
• General banking procedures and different forms of financial exploitation

Skill in:
• Oral and written communication including writing reports
• Interviewing to extract pertinent information
• Establishing and maintaining interpersonal relationships
• Using a variety of computer software packages (e.g., Excel, Word, Google Suite, etc.)

Ability to:
• Make appropriate decisions in high stress situations and exercise proper judgment and behavior
• De-escalate volatile situations
• Prepare documents for and testify at court or administrative venues
• Enter, retrieve and correct data from automated case management systems

Selective Preference(s):

• Must have 3 years professional level experience conducting investigations of fraud and financial exploitation, where a substantial portion of cases involved complex administrative, civil, and/or criminal related matters, (e.g., consumer fraud, embezzlement, etc.); OR
Bachelor's degree in Accounting, Finance or related field from an accredited college or university and 1 year of fraud or financial exploitation experience; OR 1 year as a Human Service Specialist 3 in AZ state government.

Pre-Employment Requirements:

• Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.
• Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• A.R.S. 41-1968 Employee shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults, prior to the start of their employment.
• Extensive in-state travel is required. The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Individuals may be required to use their personal motor vehicle in rare situations.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.


The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
• Tuition Reimbursement
• Participation in the Arizona State Retirement System (ASRS)
• 10 paid holidays per year
• Stipend Opportunities
• Infant at Work Program
• RideShare and Public Transit Subsidy
• Affordable Medical, Dental, and Vision
• Life and Disability Insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please call Mary Hernandez-Navarrette at (480) 364-3457 or email DAASHR@azdes.gov.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602) 542-0400. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.