DEPARTMENT OF ECONOMIC SECURITY

Human Resources Administration (HRA) - Medical Unit
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $56,453.00 - $67,566.00 

Grade: 22

Closing Date: July 28, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Human Resources Administration (HRA) Medical Unit, is seeking an experienced and highly motivated individual to join our team as an FMLA/ADA Coordinator. Under the direction of FMLA/ADA Supervisor, the FMLA/ADA Coordinator oversees centralized ADA and Modified Duty programs and ensures actions adhere to all departmental policies and procedures, departmental structure and functions and State and Federal employment laws, rules and regulations. This position provides advice, guidance and counsel regarding Americans with Disabilities Act (ADA) and Modified Duty requests and inquiries. This position also provides back-up to the FMLA unit, handling the full FMLA administration process for assigned employees.

Essential Duties and Responsibilities include but are not limited to:
● Facilitates all aspects of the ADA Interactive Process to provide reasonable accommodations for qualified employees with disabilities. Assesses accommodation requests and ensures appropriate documentation. Works with employees, supervisors, management, HR staff, Attorney General's office, and others to ensure compliance with the ADA.
● Coordinates Modified Duty program for assigned employee distribution. Reviews modified duty requests, assures appropriate medical documentation, and coordinates with supervisors and employees to place employees on Modified Duty when appropriate. Works closely with FMLA Unit and may also work with other HR staff, Workers' Comp and Risk Management. Ensures appropriate documentation and follow-up.
● Handles FMLA/Non-FMLA Medical Leave Administration for assigned employee case load. Assesses FMLA eligibility utilizing federal guidelines. Reviews requests and analyses documentation to determine FMLA qualifications. Works collaboratively with employees, supervisors, benefits, payroll and human resources staff. Ensures appropriate documentation and timely follow-up. Maintains employee leave files.
● Serves as an Human Resources Administration (HRA) representative when necessary; at meetings,
workgroups, and committees in relation to the nature and scope of the duties of this position.
● Conducts training for management, supervisors, and employees regarding HR related policies and
procedures, including, ADA and Modified Duty. Attends training and conferences to keep apprised of legal trends, changes in law/policies, and to network with the professional community.
● Provides technical assistance and advice to Agency Management and employees regarding ADOA Personnel Rules and Regulations, Federal and State Regulations as it relates to ADA and Modified Duty. This includes coordinating meetings, consulting with the Attorney General's Office on complex ADA issues, Director's Office of Equal Opportunity, and various other DES entities.

Knowledge in:
● Arizona Revised Statutes as related to State service employment ADOA rules, policies and procedures.
● DES mission, values and organizational structure EEOC process, procedures, and guidelines.
● FMLA, ADA, and FLSA and other employment related laws.

Skills In:
● Written and oral communication.
● Excellent organizational and analytical skills -Mediation practices.
● Researching, fact finding, and investigative practices.
● Establishing and maintaining effective interpersonal relationships.

Ability to:
● Plan and make independent decisions.
● Review issues and make well reasoned and fully supportive recommendations.
● Be unbiased, objective and thorough when working with employee relations issues or conducting
investigations.
● Maintain sensitive and confidential information.
● Perform multi-task assignments and adapt to changes quickly.
● Establish priorities and set own work agenda.

The ideal candidate for this position will have:
● Bachelors degree in Human Resources or related field OR
● 5 years of division level human resources experience OR
● 3 years of in-depth Employee Relations, ADA and/or FMLA experience.

● If this position requires driving or the use of a vehicle as an essential function of the job to conduct State
business, then the following requirements apply: Driver’s License Requirements. Any employee operating a
motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license,
complete all required training, and successfully pass all necessary driver's license record checks. The license
must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are
subject to Driver's license record checks, must maintain acceptable driving records, and must complete all
required driver training. An employee who operated a personally owned vehicle on state business shall
maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
● Successfully pass background and reference check; employment is contingent upon completion of the
above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment
Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Joseph Deserio at 480-589-4222 or JDeserio@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format by contacting 480-589-4222 or JDeserio@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.