DEPARTMENT OF ECONOMIC SECURITY

Address:  Division of Developmental Disabilities (DDD)
1789 W. JEFFERSON STREET PHOENIX, AZ 8501

Salary: $43,000.00 - $47,799.86 

Grade: 18

Closing Date: 09/05/2025

Would you like to be part of an amazing team that makes Arizonans thrive? At the Arizona Department of Economic Security (DES) we strengthen  individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Habilitation Services Project Coordinator. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:
•Documents, monitors, reviews and closes significant licensing compliance concerns in the licensing database. Examples include licensing investigations, protective service investigations, and investigations by law enforcement.
•Reviewing incidents from the Division's incident management system to identify licensing compliance issues.
•Drafts correspondence to be sent directly to developmental home licensees. Examples include letters of concern, notices of violation, or adverse actions.
•Provides technical assistance to licensing agencies, licensees and internal stakeholders.
•Conducts independent investigations, as assigned. Inputting data into the Division's electronic licensing management system.
•Reviewing and maintaining the concerns standard of work.

Knowledge in:
•Regulations and Arizona Administrative Codes governing Developmental Home Licensing (Articles 10 and 11)
Arizona Revised Statues related to regulatory enforcement and due process .
•Regulatory Administrative Principles concerning enforcement and regulatory authority. Federal and State laws, regulations, and policies.
•Problem resolution techniques which include defining the problem, exploring and evaluating system efficiency and effectiveness, and implementing solutions.
•Investigative techniques and procedures that result in effective organization of ideas, delivery, and resolution of questions and concerns.

Skills In:
•Excellent written and verbal communication including the ability to clearly convey complex regulatory issues in a concise and effective manner.
•Critical analysis of written and verbal communication
•Interpersonal relations, conflict resolution, facilitation of group interaction for staff members. Strong computer skills which include MS Excel, MS Word, Google, database management software programs, and webased applications such as Quick Connect.
•Understanding and interpreting Federal and State laws regarding the provisions of services for individuals with Developmental disabilities.
•Customer service and interview techniques.

Ability to:
•Formulate, interpret, and explain policies, rules, and regulations.
•Analyze information, identify problems, forecast consequences and develop solutions to make recommendations that are supported by licensing requirements of contractual mandates.
•Establish and maintain working relationships with colleagues, staff, other departments, and the public at large.
•Demonstrate tact, diplomacy, and professionalism when representing the department.
•Understand and address the concerns of individuals regulated by OLCR.

The ideal candidate for this position will have:
•A Bachelor's Degree in Management, Human Services, Legal, Social Work, or another closely related field from an accredited college or university. Regulatory, Investigative, and/or Developmental Disabilities experience is highly desirable.

• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Travel may be required for State business. Employees who drive on state business must complete any required
•If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact us Alyssa Figueroa at 602-653-9837 or alyssafigueroa@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-653-9837 or alyssafigueroa@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.