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Health and Nutrition Services Division
Phoenix Location
• This position is on the Food Acquisition and Nutrition Systems team which is responsible for elevating the quality of menus and serving strategies used by Child Nutrition Programs (CNPs) in Arizona. This team supports program operators through a technical assistance platform related to food service operations management and ensures operators have equitable access to serve nutritious foods. This team collects and analyzes metrics on CNP operations in Arizona to ensure all work and efforts are directed by data-driven decisions.
• Rare in-state travel may be required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
• Provide customer service for CNP operators participating the United States Department of Agriculture (USDA) Foods in Schools program in the form of program guidance, technical assistance, and regulatory compliance information
• Convey formal correspondence to program operators in a clear and concise manner
• Provide technical assistance for entities that participate in the USDA Foods in Schools program and manage user access to all applicable federal and state web-based systems per agency procedures
• Assist Director of Food Acquisitions and Nutrition Systems to collect, organize, and archive electronic data
• Schedule internal and external meetings, and provide report summaries
• Completes special projects as directed and related to accurate record keeping, data tracking and contact with customers in a timely manner
• Attend staff meetings, special project meetings, and state provided training sessions
• Coordinate and collaborate with other teams on special projects on an as needed basis
• Monitor the general phone line and email inbox and response to all calls/emails or forward to the appropriate person as necessary, in a timely manner
Knowledge in:
• Federal regulations, state laws, and policies pertaining to all Child Nutrition Programs
• National and local legislative and health and nutrition program issues
• Federal, state, and local procurement laws and regulations
• Awareness of Arizona food systems and supply chain
• Applicants must have an Associate’s degree and 1+years of customer service experience
Skills in:
• Effective written and oral communication
• Organization
• Time Management
• Intermediate skills in Microsoft Outlook, Word, Excel, and PowerPoint
• Basic skills in SharePoint
Ability to:
• Research, review, and draw interpretations from public laws and rules
• Establish and maintain interpersonal relationships
• Think critically and make objective determinations
• Interpret and implement rules and regulations
• Manage multiple projects and tasks
• Work well in a team and across disciplines
• Operate general office equipment
Preference will be given to those applicants:
• With a Bachelor’s degree
• With experience with Microsoft Access
• Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The State of Arizona provides an excellent comprehensive benefits package including:
• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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