DEPT OF HEALTH SERVICES

Address:

 150 N 18th Ave.

Phoenix, AZ 85007

Salary: $57,200 

Grade: 21

Under general direction, will manage the State Loan Repayment, J1 Visa and the National Interest Waiver Programs and assist with the data collection for designations of Health Professional Shortage Areas in Arizona. The position will serve as the main point of contact for federal programs such as the National Health Service Corps and Nurse Corps Program. The position is responsible for reviewing and approving SLRP and J1/NIW applications in coordination with the Office Chief; activities include: NHSC site development activities; conducting marketing activities; managing/monitoring SLRP contracts; overseeing loan repayment disbursements; managing database and spreadsheets; assist with NHSC site development; developing/revising program materials and web contents; developing standard work and manuals; interpreting rules and statutes; providing technical assistance statewide; and following established program guidelines and protocol per state and federal requirements. The position will have administrative responsibilities in ensuring appropriate and complete documentation of requirements and deliverables are met including documentation of contract and contract amendments, compliance issues and resolution, service/encounter reports, and other pertinent documentation. This position is required to perform work at/attend meetings at alternate locations and/or travel when necessary.

This position will be responsible for interpreting federal rules and guidelines, identifying areas of need for appropriate designation type and completing the Statewide Needs Assessment. It will develop plans and will provide training on the designation process. They will maintain an internal centralized database for programs which utilize designations; calculates data sets for areas of need, responsible for quality assurance of the Primary Care Area Profiles, will coordinate and track changes on the insured and uninsured rates among various population groups, and write policies and procedures for the evaluation portion of the data for health professional shortages.

Manages the Workforce Programs including overseeing contracts, monitoring compliance, overseeing loan repayment disbursements; reviewing and approving applications; tracking/monitoring provider documents; resolving provider complains and issues.

Provides technical assistance and training to providers, sites and the public about the Primary Care Office and Workforce Programs; promotes/markets program to increase awareness of and increase referrals to and participation in the Workforce programs.

Serves as the liaison for the workforce programs; conducts meetings ;collaborates with community partners and stakeholders on recruitment and retention activities

Manage the data collection and coordinate shortage designation activities for the AZ PCO including the federal shortage designation program and state shortage designations. To include training and state-wide reporting requirements

Interpret federal rules and guidelines in order to identify and maintain the area designations. Review and implement federal and state guidelines to establish appropriate designation types and complete the Statewide Needs Assessment.

Prepares reports; writes or assists with grant writing; coordinates the annual sliding fee schedule update and publications.

Maintains/updates the Primary Care Office Portal database and tracking tools.

Develops standard work and manuals; maintains and updates program websites; develops and revises marketing materials;

Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge of:
-Community based health services, access to care issues, health disparities, recruitment and retention strategies.
-Health care planning & program implementation targeting medically under served communities.
-Local and statewide health services agencies and organizations.
-Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
-Contract management

Skill in:
-Written & oral communication
-Planning and problem solving/resolution.
-Organization, detail-orientation, and priority setting skills are required.
-Data collection and analysis.
-MS Office Products including WORD, Excel, Power Point and Access. Data entry skills.

Ability to:
-Work independently and in team/group settings.
-Conduct basic research, multi-task and adjust to changing priorities.
-Meet deadlines on short time frames
-Prepare and deliver formal and informal presentation.
-Respond to high volume of phone calls and technical assistance requests.
-Maintain effective working relationship.
-Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Bachelor's degree in a related field with 3 years of work experience in a responsibility or a related field.

Driver's License

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.