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HEALTH PROGRAM MANAGER 2

  • 503774
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

HEALTH PROGRAM MANAGER 2

DIVISION OF PREPAREDNESS 

Job Location:

Address: 150 N 18th Ave. Phoenix, AZ 85007  

Posting Details:

Salary: $55,774 

Grade: 21

Job Summary:

This position is responsible for maintaining accurate, timely communicable disease data in MEDSIS (disease surveillance system) by managing a team of three data quality specialists and a team of seven data entry staff. This position will recruit, hire and train staff, review and develop protocols, coordinate processes with local and tribal health departments as needed. Streamline and modify workflows as enhancements or new technologies are implemented.

Job Duties:

- Hire, train, supervise, monitor performance and coach Data Quality Specialists and Data Entry staff.
- Back up data quality specialists and assist with MEDSIS training, MEDSIS policies and procedures development.
- Work with the Surveillance team and Informatics group to develop metrics for performance targets and evaluation.
- Review and modify protocols and procedures for data entry and data quality. Suggest system changes to improve data quality based on evidence.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- MEDSIS
- Disease surveillance
- Aspects of disease surveillance data quality
- Infectious diseases, reporting pathways
- Data entry of disease information
- State, county, provider, and laboratory roles
- Public health
- Healthcare systems
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:
- Written and oral communication
- Developing relationships with internal and external stakeholders
- Prioritizing work of subordinate staff
- Supervision and coaching of both clerical and professional staff
- Training on data quality and data entry
- Developing metrics and monitoring work of others
- Coordinating with epidemiologists, router, and informatics group
- Problem solving issues with data quality and data entry

Ability to:
- Resolve personnel issues with guidance from the Office Chief and HR Office
- Learn new software and technology applicable to the position
- Evaluate employees and contractors
- Develop or modify training materials, procedures
- To change priorities without prior notice
- Work with technical and clerical staff
- Keeping morale and employees engaged
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor's degree in science related field and 3 years of professional experience. Master's degree may substitute for 1 year of experience. Knowledge of MEDSIS, and data quality issues desired.

Pre-Employment Requirements:

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.