Health Program Manager 2

  • 537602
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Lead Immunization Program Specialist

Job Location:

Address:  150 N 18th Ave, Phoenix, AZ 85007

This Posting is for Current Internal ADHS Applicants ONLY.

Posting Details:

Salary: $58,300 

Grade: 21

Job Summary: This Posting is for Current Internal ADHS Applicants ONLY.

Lead a team of Immunization Program Specialists that plans, directs and implements site visits that assess VFC program compliance or vaccination coverage rates with VFC/VFA enrolled sites. The lead will be the point of contact for the team with respect to the CDC Immunization Quality Improvement for Providers program, reporting in the CDC PEAR system, documentation in Call Tracker and communication with providers. Conducts site visits that assess VFC program compliance or vaccination coverage rates with VFC/VFA enrolled sites. Plan, direct, implement immunization assessment and quality improvement (IQIP/IDR/Cloud/etc.) activities and visits at VFC (VFA) enrolled sites and schools/child care facilities. Provides technical assistance and education for immunization program compliance and accountability for VFC/VFA enrolled sites and schools/child care facilities, internal employees and as directed by program leadership. Provides oversight to the Immunization Quality Improvement for Providers program for internal staff and provider office immunization staff. Completes required reporting, documentation and data collection for all work activities. The lead will be in support of the the team to ensure that the team as well as our providers are successful.

Job Duties:

1. Plan, direct, implement site visits that assess VFC program compliance with VFC (VFA) enrolled sites. Plan, direct, implement immunization assessment and quality improvement (IQIP/IDR/Cloud/etc.) activities and visits at VFC (VFA) enrolled sites and schools/child care facilities.

2. Leads a team of Immunization Program Specialists that plans, directs and implements site visits that assess VFC program compliance or vaccination coverage rates with VFC/VFA enrolled sites.

3. Provide technical assistance and education for immunization program compliance and accountability for VFC (VFA) provider sites as outlined in the AZ VFC Operations Guide, for school/child care staff, internal employees and as directed by program leadership. Create and conduct trainings related to work assignments as directed by program leadership.

4. Provides oversight of the Immunization Quality Improvement for Providers Program for internal and external immunization staff

5. Complete required reporting, documentation, and data collection for all work activities as defined by program leadership.

6. Provide routine communication (email, phone, face to face) for provider staff, school/child care staff, and internal staff in a timely and professional manner. This is to include reporting these communications in Tracker as defined by program leadership.

7. Attend meetings and trainings, to increase staff understanding of program roles and requirements, as assigned by program leadership.

Other duties as assigned as related to the position

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies
- Public health practices, knowledge about vaccines; dosing schedules, storage and handling, shipping and management, program planning and evaluation, vaccine inventory practices, program rules, regulations, requirements, policies as well as childcare and school immunization requirements.

Skill in:
- Outstanding written and oral communication skills are needed to: clearly explain all of the rules and requirements of the immunization program including the Immunization Quality Improvement for Providers Program, detail verbally and in writing the findings at all program visits.
- Leadership skills.
- Microsoft, Google and ASIIS skills are also needed.

Ability to:
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
- Communicate with providers in a variety of situations-retaining professional attitude and excellent relational skills.
- Lead and train co-workers
- Conduct research and write reports
- Learn, utilize and teach technology (ASIIS, Tracker, other).
- Conduct presentations in front of an audience
- Solve or resolve issues that providers have with program requirements; using these situations as teachable moments. Provide training as directed by leadership
- Travel across AZ to provide program related visits
- Maintain good relationships with internal staff and program provider staff

Selective Preference(s):

Bachelor's degree in public health, healthcare administration, social work or related discipline. 2+ years work experience in public health, healthcare, or a related field. Experience working in a Vaccines for Children Program or immunization provider office.

Pre-Employment Requirements:

This Posting is for Current Internal ADHS Applicants ONLY.

Driver's License.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing nicole.zawacki@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements