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HEALTH PROGRAM MANAGER 2 - WORKFORCE

  • 512300
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

HEALTH PROGRAM MANAGER 2 - WORKFORCE

DEPARTMENT OF HEALTH SERVICES

Job Location:

Address:  150 N. 18th Avenue, Phoenix, AZ 85007

Posting Details:

Salary: $57,200.00 

Grade: 21

Closing Date: OPEN UNTIL FILLED

Job Summary:

A Career in Public Service Awaits You, Come Join our Bureau of Women's and Children's Health!

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

Why work for ADHS? A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

What You'll Do:

- You will manage support the workforce initiatives for the Arizona Primary Care Office. This position would support the data evaluation and collection of Primary Care Areas and Health Professional Shortage Areas.

- In this role, you will also support multiple state-wide initiatives to increase recruitment and retention of health care professionals as well as federal programs in health workforce.

- You will be responsible for conducting marketing activities; managing/monitoring contracts; overseeing loan repayment disbursements; managing database and spreadsheets; assisting with site qualifications and development; developing/revising program materials and web contents; developing standard work and manuals; interpreting rules and statutes; providing technical assistance statewide; and following established program guidelines and protocol per state and federal requirements.

- Additionally, you'll have administrative responsibilities in ensuring appropriate and complete documentation of requirements and deliverables are met including documentation of contract and contract amendments, compliance issues and resolution, service/encounter reports, and other pertinent documentation.

- You will be required to perform work at/attend meetings at alternate locations and/or travel when necessary.

Job Duties:

- Manages the Workforce Programs including overseeing contracts, monitoring compliance, overseeing loan repayment disbursements; reviewing and approving applications; tracking/monitoring provider documents; resolving provider complains and issues.
- Provides technical assistance and training to providers, sites, and the public about the Workforce Programs; promotes/markets programs to increase awareness of and increase referrals to and participation in the Workforce programs.
- Serves as the liaison for the workforce programs; conducts meetings; collaborates with community partners and stakeholders on recruitment and retention activities.
- Maintains/updates the Workforce Programs database and tracking logs (Excel).
- Prepares reports; writes or assists with grant writing; coordinates the annual sliding fee schedule update and publications.
- Develops standard work and manuals; maintains and updates program websites; develops and revises marketing materials.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Community based health services, access to care issues, health disparities, recruitment and retention strategies.
- Health care planning & program implementation targeting medically under served communities.
- Local and statewide health services agencies and organizations.
- Contract management.
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:
- Written & oral communication.
- Planning and problem solving/resolution.
- Organization, detail-orientation, and priority setting skills are required.
- Data collection and analysis.
- MS Office Products including WORD, Excel, Power Point and Access. Data entry skills.

Ability to:
- Work independently and in team/group settings.
- Conduct basic research, multi-task and adjust to changing priorities.
- Meet deadlines on short time frames
- Prepare and deliver formal and informal presentation.
- Respond to high volume of phone calls and technical assistance requests.
- Maintain effective working relationship.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor's degree in Public Health, Business or related field and 3 years experience in program planning and administration, or other closely related work. Master's degree will substitute for 1 years of experience.

Pre-Employment Requirements:

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).

TOTAL REWARDS

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans: Health Impact Program (HIP) where you can earn up to $200 annually by participating in our award-winning program of free preventative health screenings (mini-health, mammography, prostate), immunizations, lifestyle/mindfulness classes and physical activities) and Employee Assistance Program (EAP) Counseling sessions - 12 free per year per issue for each employee and each covered dependent. Available 24/7 for support, resources and information on work/life solutions, dependent/elder care, college planning, wills, legal guidance, financial resources, funeral planning and more)
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.