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  • 509693
  • Full-time


COME WORK WITH US! The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.




Job Location:

Address:  150 N. 18th Avenue, Phoenix, AZ 85007

Posting Details:

Salary: $93,500 

Grade: 28


Job Summary:

A Career in Public Service Awaits You, Come Join our Business Intelligence Team !

Your Talent, Our Mission: To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

What You'll Do:

As the Healthcare Informatics Manager, you will be responsible for managing the Healthcare Informatics Office, providing oversight and coordination for the processing, data flow, and analysis of vital records, healthcare facility licensing, or other healthcare-related data sources.

You'll be responsible for supervising business intelligence analysts to maintain and improve the processing of vital records data and other healthcare data for programs and partners, and providing technical assistance and oversight for these processes, functions, and their governance.

You will lead requirements gathering, project planning, and the implementation of project management strategies in conjunction with agency IT counterparts and other program leads.

As the Healthcare Informatics Manager, you will work closely with IT staff, program staff throughout the agency, healthcare institutions, and local and tribal health departments to ensure necessary training, data governance, data flows, and reporting needs are addressed.

Additionally, you'll be accountable for workforce management of direct reports and for budget management and grant reporting obligations for sources funding associated project activities.

Job Duties:

-In collaboration with Information Technology Services and programs, coordinate requirements gathering, implementation, training, maintenance, and enhancements for data processing and analysis from vital records and other healthcare-related systems, including oversight of Office Staff.
-Manage and direct subordinate staff (create work assignments, set priorities, hiring, discipline, provide training, and prepare evaluations)
-Write grant proposals, progress reports, and other applications to ensure continued funding for system implementation, maintenance, and enhancements.
-In conjunction with Office staff, ensure coordination with stakeholders and agency partners to provide training, develop policies and procedures, elicit feedback, and identify areas for improvement.
-Identify best practices and agency/business standards and ensure the practices and procedures developed and maintained by the Office align with these standards.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Must have in-depth specific knowledge of issues specific to vital records, healthcare licensing, or other healthcare-related data and technology in Arizona.
- Must possess the analytic skills to interpret epidemiologic and other health-related data to identify program needs, and establish appropriate program goals and objectives.
- Must have knowledge and skills in computer information systems, public health informatics, and national standards.
- Public health system in Arizona.
- Project management processes, gathering system requirements, system development, and system testing in the Department.
- Knowledge of the performance management (PM) model and continuous quality improvement (CQI) methods in a public health setting.

Skills in:
- Conceptualization, design, planning, and development of various aspects of information systems over their life cycle.
- Leveraging existing technology and systems to improve data and address user needs.
- Written and oral communication.
- Customer service.
- Extracting, compiling, and analyzing data.
- Evaluating systems and presenting the information.
- Problem-solving, prioritizing, and troubleshooting systems.
- Communicating with informaticians, IT system developers, epidemiologists, and system users.
- Monitoring contractors, contracts, and budgets.

Abilities to:
- Present ideas orally and in writing in a clear, concise manner to partners/stakeholders.
- Make decisions and recommendations to improve database design, data structure, and data quality.
- Work well as a team member as well as independently.
- Learn new tasks and adapt to changing environments.
- Balance, prioritize, and organize multiple tasks.
- Anticipate next steps, assimilate and apply new ideas and information.
- Communicate and translate from agency programs and their public health needs to informatics and IT.
- Estimate time and funding for planning purposes.
- Hire, train, supervise, manage and evaluate technical staff.
- Supports a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of ADHS, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor's degree in informatics, computer science, epidemiology, or related field and 3 years of applied surveillance/data processing experience or system project coordination and management. A Master's degree may substitute for 1-year experience.

Pre-Employment Requirements:
  • Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S.41-1758.07 or must apply for a level one fingerprint clearance card within seven working days after beginning employment. You will be required to pay an $8.25 fee for fingerprint screening. If hired, you will be able to request reimbursement of the $8.25.

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The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.