DEPARTMENT OF ECONOMIC SECURITY

Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $43,000 - $45,000 

Grade: 18

Closing Date: March 10, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Housing Coordinator. This role independently evaluates complex federal and state housing requirements, interprets policy, and resolves escalated housing barriers for DDD members through systems-level problem solving, including multiple entities and programs such as health plans, property managers, Person Centered Service Plan (PCSP) teams, and Qualified Vendors.

DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Receives, reviews, analyzes, and interprets bi-weekly and monthly housing data from ABC, AHCCCS, and Solari. Cross-references data to internal systems. Identifies housing availability, eligibility, risks, barriers, and needed action steps. Provides requests to teams to explore different housing referrals. Ensures housing assessments are completed and reported to AHCCCS.
• Advocates for members directly with landlords, property managers, developers, and leasing agents to ensure tenancy stabilization. Negotiates solutions such as mutual rescissions (in lieu of evictions), payment plan arrangements, balance elimination, and reasonable accommodations to prevent housing loss within the property's timeframes. Provides community resources to households to resolve housing and basic needs issues.
• Ensures compliance with HUD 811, Mainstream, LIHTC, ADOH, Tenant Selection Plan, and AHCCCS requirements.
• Evaluates complex application requirements and independently determines what documentation is needed for housing eligibility across programs and subsidies, and determines eligibility for each.
• Updates and educates SCs, health plans, justice system liaisons, and behavioral health partners, and continues to assist and track housing and report to AHCCCS for each unhoused member until their housing instability is resolved.
• Reviews property forms to ensure compliance with program standards, and problem-solves with properties. Review and analyze member referrals to determine which programs and properties the household is eligible for using HUD occupancy standards, Income limits, ADOH Rent Schedules, and the HUD Handbook.
• Tracks information on housed and referred members. Calculates occupancy and vacancy rates, and reports in weekly metrics to DDD, Monthly metrics to ADOH, and Quarterly metrics to HUD.
• Represents DDD Affordable Housing in statewide meetings and Continuum of Care meetings as required by our AHCCCS contract. Participates in inter-agency work groups to identify system-level barriers and solutions for housing access. Leads property meetings to review shared members and problem-solves any issues that arise, such as evictions, legal notices, disagreements, and/or rental balances.
• Guides SC, families, and members through the collection, completion, and submission of required housing documents.
• In person traveling to properties and meeting in person with members as needed.

Knowledge in:

• Federal and state housing programs (HUD 811 PRA, Mainstream Vouchers, Housing Choice Vouchers, Non Elderly Disabled (NED) Vouchers, LIHTC, ADOH requirements).
• AHCCCS housing programs and their administrators.
• Fair Housing.
• ABC and Solari/H2O systems.
• Multi-agency housing data.
• Landlord/tenant law.
  
• Reasonable accommodations/modifications.
  

Skills In:

• Effective oral and written communication.
• Member advocacy skills to reduce negative exits of housing (evictions, and lease breaking) by educating members and teams of the requirements and implications of negative exits.
• Problem Solving.
• Interacting and working with diverse members, families, landlords, SCs, and stakeholders.
• Identifying and requesting reasonable accommodations and modifications in advocating for members.
  

Ability to:

• Maintain high work standards, accuracy, and productivity with minimal supervision.
• Collaborating, planning, organizing, prioritizing, and managing multiple complex cases; bringing complex care, behavioral health, and administrative services subcontractors to the table when appropriate.
• Mediation, conflict resolution, and tenancy preservation strategies.
• Read, interpret, and apply housing policies, procedures, rules, and regulations, ADOH’s Qualified Allocation Plan, Housing Authorities Administrative Plans, HUD 811 contracts and tenant selection plans.
• Understand member needs, barriers, and circumstances and respond with effective solutions.
• Explain complex housing processes and determine the best course of action including systemic change if indicated.
• Learn and apply evolving housing rules, tenant selection criteria, and regulatory updates.
• Exercise independent judgment and resolve complex housing barriers effectively.

The ideal candidate for this position will have:

• Bachelor's degree in Social Work, Psychology or Human Services related fields.
• At least two (2) years experience working with IDD population, two (2) years case management experience and three (3) years experience in unhoused populations and community resources.

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
  Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statutes 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Stacie Austin at 602-908-6208 or saustin@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-908-6208 or saustin@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.