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Employee Relations Analyst Advanced

  • 504314
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefits package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Employee Relations Analyst Advanced

DEPT OF HEALTH SERVICES

Job Location:

Address: 150 N 18th Ave. Phoenix, AZ 85007  

Posting Details:

Salary: $60,000 - $70,000 

Grade: 24

Job Summary:

Under the general direction of the Employee Relations Manager, the HR Analyst Advanced is responsible for managing a wide range of activities related to employee relations and administers equal employment opportunity and affirmative action programs. The position will provide strategy-based consultative services and participate in LEAN management process improvement initiatives.

Job Duties:

-Serve as the agency's Employee Relations subject matter expert, promoting communication among employees and management to facilitate open dialogue & transparency by providing guidance, training & consultation regarding problem-solving, dispute resolution, regulatory compliance, litigation avoidance and strive to resolve internal conflict informally through appropriate conflict management and mediation techniques.
-Conduct investigations related to employee misconduct and/or discrimination complaints, and make recommendations to leadership. Travel may be required to conduct investigations at the Agency's Field Offices.
-Remain current on the state and federal rules & regulations and best practices in human resources. Review current Agency's HR policies & update as appropriate. Serve the lead on researching, developing & implementing new HR policies approved by Executive Management. Provide training to the appropriate audience for any new and/or updated policies, rules & regulations pertaining to areas of oversight in human resources.
-Develop and implement strategic initiatives in support of Agency and division goals. Perform research and compile a variety of analytics to measure the effectiveness of HR practices in areas of subject matter expertise. Participate in LEAN management process improvement initiatives.
-Serve as the Agency's ADA & EO Administrator.

Knowledge, Skills & Abilities (KSAs):

• Current, most acceptable forms of human resources management and best practices
• Federal and State employment laws, statutes, and Arizona Administrative Code (State Personnel Rules) as related to human resources such as EEO, FMLA, ADA
• Strategic planning and consultative approaches
• Statistical analysis techniques and research methods
• The Agency's core business and strategic goals & objectives
• Organizational goals, practices, missions, and functions of Human Resources
• DHS policies and procedures
• LEAN or other process improvement methodologies
• Written and verbal communication
• Interpreting rules & regulations
• Providing guidance and consultative services to employees at all levels of DHS
• Conflict resolution;
• Analyzing statistical data
• Reasoning and diplomacy
• Proficient computer skills using Microsoft Office including Word, Excel & Power-point
• Time management & meeting timelines
• Establish and maintain effective working relationships with employees at all levels of DHS and external customers & contacts
• manage and coordinate the preparation and implementation of policies and procedures
• Deal diplomatically with a diverse customer base
• Prioritize, plan, analyze, multi-task and coordinate processes and activities
• Communicate information effectively & accurately in writing and verbally to the customer base
• Investigate and resolve customer complaints and inquiries from beginning to end

Selective Preference(s):

Five years professional level experience in human resources in a large State agency or other public sector entity, 2 years of which have been in a senior role in the area of employee relations. Bachelor's degree in human resources, business administration, or closely related field. SPHR or PHR certification; and one or more years of supervisory experience.

Pre-Employment Requirements:

Driving is required for State Business.

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award-winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.