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HR Analyst Advanced (Employee Relations Consultant)

  • 514440
  • Full-time


Delivering results that matter by providing best in class support services.

HR Analyst Advanced (Employee Relations Consultant)

Job Location:

Human Resources Division (HRD)

00 North 15th Avenue, Suite 301 

Phoenix, Arizona 85007

This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.

Posting Details:

Salary: $56,098 - $85,000 (DOE) 

Grade: 24

Closing Date: Open until Filled

Job Summary:

The largest government human resources system in Arizona is managed by the Arizona Department of Administration (ADOA), Human Resources Division (HRD). ADOA HRD aspires to recruit and retain a world-class workforce to serve the citizens of Arizona. This position serves as an advanced level Human Resources generalist with primary focus on Employee Relations. 

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
  • Provides specialized consultation to customers on employee relations, HR related training, conflict management, FMLA administration, performance management, employee discipline issues, interpretation of related policies, procedures, rules, statutes, and conducting investigations related to employee misconduct and/ or discrimination complaints, retaliation or violation/non-compliance with Personnel Rules.
  • Meets and communicates with division leadership to determine needs; advises on available resources and services to support and address issues; leads and executes key initiatives to support the agency.
  • Participates in the development and implementation of HR related policies and procedures; advises division leadership on organizational development and training requirements and needs.
  • Participates in the Arizona Management System (AMS) initiatives and applies the concepts to the function. Develops and recommends Standard Work (SW) for HR processes. Identifies continuous improvement opportunities in order to contribute to customers' expectations, as well as to the HR team. Ensures effective measures to demonstrate continuous performance and efficiency progress.
  • Serves as the lead to other functional areas of the team and back-up to the agency CHRO
  • Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Human Resources Management principles and practices.
  • State personnel rules and guidelines and/or HR policies and procedures, federal and state laws pertaining to discrimination and equal opportunity, Fair Labor Standards Act (FLSA), Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), classification and compensation, recruiting, performance management, employee relations, investigations.
  • Arizona Management System (AMS)/LEAN methodologies.

Skilled in:

  • Verbal and written communication
  • Public speaking
  • Establishing and maintaining effective working relationships
  • Conflict resolution
  • Mediation
  • Time management and organization
  • Decision making and team building

Ability to:

  • Respond to a wide range of personnel inquiries and situations with accuracy and diplomacy
  • Analyze Human Resources issues/trends and develop recommendations for corrective strategies
  • Communicate effectively
  • Work cooperatively and jointly to provide quality seamless customer service
  • Demonstrate continuous effort to improve operations and streamline work processes
  • Travel to agency locations as needed
Selective Preference(s):
  • Bachelor's degree in Human Resources, Business or Public Administration, Organizational Development or closely related field.
  • Minimum 5 years’ experience in a generalist role and/or leadership.
  • PHR/SPHR or SHRM-CP/SHRM-SCP Certification.
  • Experience with LEAN/Six Sigma or other continuous improvement methodologies.
Pre-Employment Requirements:
  • Background and reference check, including a state and federal criminal records check
  • Requires possession of and the ability to retain a current, valid state-issued driver’s license appropriate to assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driving training (see Arizona Administrative Code R2-10-207.12).

The Arizona Department of Administration offers a comprehensive benefits package to include:

  • Sick leave
  • Vacation with 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  • Positions in this classification participate in the Arizona State Retirement System (ASRS).
  • Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
  • If you have any questions please feel free to contact Shelia Wiggins-Wayne at shelia.wiggins@azdoa.gov or 480-645-2290 for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.