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  • 507931
  • Full-time


The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.
Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.


Job Location:

100 North 15th Avenue, Suite 261

Phoenix, Arizona 85007  

Posting Details:

Annual Salary Range: $45,000 - $50,000 

Grade: 20

This position will remain open until filled

Job Summary:

This Human Resources Analyst Intermediate position serves as the Human Resources Coordinator for the Department of Insurance and Financial Institutions and acts as liaison and point of contact for DIFI to ADOA-HR Shared Services.

Job Duties:

• Responsible for all human resources/personnel matters, including but not limited to hiring, personnel grievances/employee relations, discipline, terminations, recruiting, transfers, RIFs, salary adjustments, merit plans, FMLA and all benefit and employee assistance programs, including serving as the primary liaison and point of contact for DIFI to ADOA-HR Shared Services. Provide staffing and salary information for accreditations

• Oversee reporting requirements for annual reports; i.e. EEO4 and OSHA. Provide coordination, assistance and reporting for employee performance appraisals. Develop, implement and enhance DIFI written policies and procedures pertaining to personnel matters including, but not limited to: performance evaluations, grievances/employee relations matters, leave management, FMLA, etc

• Maintain HR information system records in electronic and manual formats. Serve as the Affirmative Action/Equal Employment Opportunity Officer and American's with Disabilities Act Compliance Coordinator

• Provide day-to-day administrative support for Director's office. Performs a variety of administrative tasks for the executive team including research, special projects, maintain schedules, operational planning and report preparation. Coordinates administrative matters between organizational units as assigned. Devise itineraries for travel and coordinate meetings on behalf of executive team

• Other duties as assigned as related to the position

Knowledge, Skills & Abilities (KSAs):


• Knowledge of Federal and State Statues, rules, practices and policies pertaining to human resources

• Knowledge of employee leave rules and processes, including FMLA

• Knowledge of State Personnel System Personnel Rules a plus

• Knowledge of recruiting practices and procedures

• Knowledge of EEOC/ADA requirements


• Skill in conducting complex research and analyzing and interpreting data for making recommendations on HR related matters

• Skill in maintaining confidentiality, adhering to federal, state and department policies and procedures

• Skills in the use of standard office applications such as Google Suite and HRIS program

• Skills in prioritizing and organizing multiple concurrent projects

• Excellent interpersonal and relationship building skills

• Excellent oral and written communication skills


• Ability to establish effective working relationships and respond with tact, diplomacy, accurate and appropriate information and in a timely manner

• Ability to communicate effectively, multi-task, set priorities and manage a diverse range of HR needs

• Ability to learn and work within each of the agency programs, polices, mission and procedures

• Ability to collaborate and work effectively with agency leadership and agency staff

Selective Preference(s):

• Bachelor’s Degree in Human Resources or closely related field and two years experience as a Human Resources Analyst or equivalent experience

• Relevant SHRM or HRCI Certification

Pre-Employment Requirements:

• Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

• Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment


The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation with 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note, enrollment eligibility will become effective after 27 weeks of employment

Contact Us:

• If you have any questions please feel free to contact Shawn McConnell at shawn.mcconnell@azdoa.gov for assistance


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.