DEPARTMENT OF ECONOMIC SECURITY

Division of Business Services
Address:  1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $58,000.00 - $61,600.00 Annually 

Grade: 22

Closing Date: April 8, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Business Services, is seeking an experienced and highly motivated individual to join our team as a Human Resources Generalist. This position will be responsible for work of considerable difficulty, serving as a lead analyst across multiple Human Resources (HR) disciplines, including: Full Cycle Recruitment, Classification and Compensation, Operations personnel tasks, and Employee Relations. This position will research and evaluate complex and sensitive employee relations issues/concerns impacted by Division procedures/processes, Department Policy, Personnel Rules, and State and Federal employment laws; interpret rules, regulations, policy, and advise Division staff on specific situations. Partner with DES Central Human Resources (CHR) and the Attorney General's office to conduct on-site internal investigations, often involving complex matters; prepare comprehensive investigation reports with recommended findings. The person in this position will promote consistency in management's use of the progressive disciplinary process; make recommendations regarding formal and informal disciplinary actions and/or corrective actions. The incumbent will be required to maintain knowledge of current employment laws through continuous education and training.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Knowledge in:

● Current principles, practices, and methods used in the administration of an HR program.
● Strong knowledge of Employee Relations, progressive discipline process, investigative techniques, interviewing techniques, and report writing/ formatting.
● Knowledge of recruitment methods and techniques.
● Knowledge of position classification and compensation evaluation.
● Human Resources Information Systems and other related software.
● Federal and state employment laws, state statutes, rules, and regulations.
● Agency policies, rules, and regulations, and principles and practices of modern organizational development.
● Management, administrative, and organizational principles.
● Departmental policies and procedures, departmental structure and functions; ADOA rules, policies, and procedures.

Skilled in:

● Time management, organization skills, and analytical decision making, establishing priorities among conflicting needs.
● Researching, collecting, and analyzing data and reports, and developing and implementing various improvement initiatives for assigned program areas.
● Interpersonal relations and establishing and maintaining effective working relationships with a diverse group of staff and various levels of management, other state agencies, community resources, vendors, and the public.
● Excellent oral and written communication, public speaking, and interviewing techniques; researching, fact-finding, and investigative practices; compiling data in concise reports.
● Providing effective training on employee relations topics.
● Demonstrated proficiency in standard office applications such as Microsoft Office Suite applications, Google Tools, HRIS programs, and Applicant Tracking Systems (ATS).

Ability to:

● Perform multi-task assignments and adapt to changes quickly, establish priorities, and set own work agenda.
● Perform research, collect and analyze data, and report information.
● Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
● Negotiate and apply reason persuasively to resolve employee relations issues.
● Comprehend and make inferences from written material.
● Review issues and make well-reasoned and fully supportive recommendations.
● Remain unbiased, objective, and thorough when working with employee relations issues or conducting investigations.

The ideal candidate for this position will have:

● Bachelor’s Degree in Human Resources or a closely related field and two years of experience as a Human Resources Analyst or equivalent experience.
● Relevant HR Certification.

● This position requires driving or the use of a vehicle as an essential function of the job to conduct State business; then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Rose Ibe at (928) 225-4382 or by email at ribe@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format, by contacting (928) 225-4382. Requests should be made as early as possible to allow time to arrange the accommodation.