The Human Resources Manager is responsible for work of considerable difficulty in the planning, directing, and coordinating of the human resources functions for a diverse and unique military and emergency management State agency. Performs professional personnel work of considerable difficulty in areas including, classification and position management, compensation, recruitment/staffing, leave of absence administration, performance management, employee relations, training and benefits.
• Managing and administering agency recruiting, interviewing, selecting, and hiring processes and actions. Evaluating related processes and making changes to minimize vacancy times within the agency.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others on matters relating to human resources. Providing employee relations counseling, guidance, and resolution as needed to agency supervisors and employees.
• Providing guidance, training and direction to subordinates, including establishing performance standards and expectations and managing performance.
• Compose/review PD's advise management of proper class utilization. Verify appropriate classification and compensation rules/procedures have been followed and applied.
• Identifies human resources related training needs within the agency, and develops and presents relevant human resources training programs to meet agency needs. Develops training materials or utilizes established ADOA training materials for use in agency training programs. Ensures employee compliance with required training by reviewing training reports and communicating compliance levels to supervisors.
• Responsible for ensuring HRIS data entry quality assurance through the regular review of data entry records and making corrections as necessary. Responsible for the creation and distribution of monthly on-demand HRIS reports to agency management.
• Participates in the establishment of human resources related policies and procedures and serves as the back up to the DEMA State Risk Manager as needed.
• Manages performance review program including review, verification of data accuracy and program control.
• Principles and practices of personnel recruitment, selection, training, compensation, benefits, employee relations, personnel information systems, and risk management/loss prevention.
• Principles and practices of management, administration and customer service.
• State of Arizona HRIS components and procedures.
• Adult learning programs, including program development and program management.
• Agency program rules, regulations, and operating procedures.
• Laws, precedents, regulations, executive orders, personnel rules, and Arizona Administrative Code relevant to personnel management/human resources and risk management/loss preventions/safety. Includes Workers' Compensation management, OSHA, FMLA, FLSA, COBRA, EEO, USERRA, and Affordable Care Act.
• Administrative procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology, including Microsoft Office products (Word, Excel, Powerpoint, Access) as well as Google Suite and HRIS.
• Customer service, including customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction.
• Structure and content of the English language including meaning and spelling of works, rules of composition, and grammar.
• Arizona Management System theories and concepts.
• Establishing and maintaining effective work relationships.
• Analyzing situations and applying relevant policies, rules, laws, and precedent to develop viable resolutions.
• Composing written correspondence and comprehensive reports.
• Motivating developing, and directing people as they work, identifying the best people for the job.
• Communicating effectively and professionally, verbally and in writing, as appropriate for the needs of the audience.
• Accurately interpreting and applying written information and conveying information effectively to others.
• Managing one's own time and the time of others.
• Monitoring/assessing performance of self, other individuals, or groups to make improvements or take corrective action.
• Identifying training needs and developing training programs in response to those needs.
• Teaching and training, including adapting to various learning styles.
• Providing exceptional customer service.
• Leadership and supervisory techniques.
• The use of personal computer and common office equipment, including use of email.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Read and interpret laws, rules, regulations, policies and directives.
• Communicate information and ideas in speaking so others will understand.
• Gather, correlate and analyze data.
• Effectively manage multiple work assignments.
• Communicate effectively verbally and in writing.
• Maintain confidentiality as appropriate in a human resources setting.
• Teach others in an effort to help them gain knowledge, skills and abilities in the workplace.
Desired qualifications include any combination of experience, education and training that meets the knowledge, skills, and abilities described. Preferred candidate will have supervisory experience and/or technical work experience in a human resources management setting, Professional in Human Resources (PHR) certification or the ability to obtain PHR; professional human resources experience in a state or municipal government agency; knowledge of military organizations and structures.
• Requires possession of and ability to retain a current, valid state issued driver's license. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete a required driver training (See Arizona Administrative Code R2-10-207.12).
• In and out of State travel required.
• Candidates for this position will be required to submit to a criminal background investigation.
The State of Arizona offers a comprehensive benefits package to include:
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Eligible DEMA employees participate in excellent retirement programs provided by the Arizona State Retirement System (ASRS) and for fire personnel the Public Safety Personnel Retirement System (PSPRS).
If you have any questions, please feel free to contact email@example.com.
DEMA is a smoke-free work environment.
The State of Arizona is an Equal Opportunity and Reasonable Accommodation Employer
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Employment Opportunity Employer.