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HUMAN SERVICES SPECIALIST 2 ( ELIGIBILITY)

  • 514065
  • PHOENIX
  • DEPT OF ECONOMIC SECURITY
  • Full-time
  • Closing at: Jan 31 2023 at 23:55 MST

DEPARTMENT  OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure.

DES serves more than 3 million Arizonans. Our Mission is to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable.

HUMAN SERVICES SPECIALIST 2 (ELIGIBILITY)

Division of Developmental Disabilities (DDD) 

Job Location:

Address: 4000 North Central Avenue, Phoenix, Arizona 85012   

Posting Details:

Salary: $31,909.00 - $44,724.00 

Grade: 17

Closing Date: 1/31/2023
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.    

Job Summary:

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through providing services to support them? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Human Services Specialist 2. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. 

This position is responsible for serving members with developmental disabilities in the Eligibility Unit by supporting them and their families to lead the healthiest, most self-sufficient, productive lives within their capabilities.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
  • Conducts eligibility interviews; reviews eligibility referral/redetermination; tracks redetermination; compiles information regarding eligibility determination/redetermination from a variety of sources in order to make recommendations on DDD eligibility determinations.
  • Receives and screens applications and refers applicants to community resources as appropriate. 
  • Writes comprehensive progress notes, sets-up new member files. 
  • Reviews documentation, makes eligibility determinations, researches disability diagnoses. 
  • Correspondence with families on initial applications, denial of service notices, etc. Attends training and meetings. 
  • Follows Federal, State, and agency mandates, policies, and procedures relating to early intervention, educational programs, behavioral health, vocational rehabilitation services, AHCCCS long-term care, targeted support coordination, and state contracted or non-contracted agencies. 
Knowledge, Skills & Abilities (KSAs):
  • Knowledge of Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities 
  • Knowledge of child development and human development as needed principles 
  • Knowledge of crisis intervention techniques, social work practices
  • Knowledge of community resources, medical and behavioral health issues and terminology
  • Skills in developing, evaluating, and maintaining member eligibility plans 
  • Skills in conducting needs assessments, problem identification and resolution 
  • Skills in using various computer software (Microsoft Word, Excel, etc.) 
  • Skills in interpersonal relations as applied to contacts with members, representatives of other governmental and community organizations, and the public 
  • Ability to document files and information within the required/mandated timelines 
  • Ability to organize and manage eligibility case load 
  • Ability to maintain confidentiality, work independently and within diverse work teams
Selective Preference(s):
  • The candidate will possess two (2) years of professional experience coordinating social service activities (e.g., PCSPs, client referral for services, community services, etc.); OR one (1) year as a Human Service Specialist I in Arizona State Service; OR a Bachelor's or Master's degree from an accredited college or university.
Pre-Employment Requirements:
  • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record in accordance with DES Fleet Management ­Safety Program policy and procedures (DES 1-07-26 & DES 1-07-26-01). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed. 
  • Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults. 
  • Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. 8-804. 
Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance
- Tuition Reimbursement
- Participation in the Arizona State Retirement System (ASRS)
- 10 paid holidays per year
- Infant at Work Program
- RideShare and Public Transit Subsidy
- Affordable Medical, Dental, and Vision
- Life and Disability Insurance

By providing the option of a full-time or part-time remote work schedule, employees may enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency head may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Dimakatso Achioso on 480-338-1996 or Dachioso@azdes.gov. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-338-1996. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.