2901 W. Pinnacle Peak
Phoenix, AZ 85027
Initial Attack Dispatchers receive reports of incidents and initiate the initial response of appropriate fire resources. The position submits and processes requests to locate, allocate, and mobilize essential personnel, equipment, aircraft, and supplies to an incident and demobilize resources following the conclusion of an incident.
• Maintains current information on the appropriate response to incidents and fulfills requests from the field and independently plans and carries out the procedural and technical tasks involved in the dispatching of personnel, equipment, and/or supplies to suppress wildland fires.
• Resolves the full range of irregular or problem situations in anticipating resource needs for fire suppression activities.
• Makes recommendations regarding resource orders or anticipated orders. Based on current wildland fire suppression activity and utilizing prior wildland firefighting experience and training, anticipates fire suppression needs and determines resource allocation. Determines the number of personnel and composition of equipment to dispatch to wildland fires.
• Collects, processes, collates and submits incident information to support fire operations.
• Organizes and reviews completed records of all orders placed and actions taken to ensure adherence to established operating procedures.
• Processes and interprets weather information to determine burning indices, preparedness levels and staffing levels for suppression and aviation resources.
• Prepares information for briefings of the Center Manager, Public Information Officer, and agency staff.
• Drive on State business.
• Other duties as assigned.
• Standard initial attack, logistical, and administrative procedures, guidelines, Incident Command System (ICS) terminology, methods and organizational requirements, and safety requirements used in the dispatch of personnel, aircraft, equipment and supplies to support the needs of requesting unit/incident.
• Multi-channel radio and phone system communications procedures.
• Fire behavior influences such as weather conditions, topography, and fuels.
• Wildland fire suppression tactics and strategies sufficient to provide initial attack and logistical support to fire management operations.
• Evaluating the nature of calls received, determining proper response, prioritizing actions to be taken and dispatching appropriate response.
• Communicating clearly and concisely under stressful situations.
• Recognizing and analyzing hazardous conditions, making accurate decisions, and taking prompt effective action.
• Operating and utilizing the computer for inputting data and maintaining records, generating reports and processing requests to facilitate fire management operations.
• Following instructions without supervision, learning and retaining information, asking questions and eliciting required information, speaking and writing clearly and effectively.
• Accurately and effectively applying guidelines and references including state and federal policies, contracts, professional standards, policies, and procedures that are regularly used to perform logistics and dispatch duties.
• Accurately analyzing fire detection reports.
• Remaining calm under urgent and frequently changing conditions.
• Organize priorities.
• Work independently and supervise if needed.
• Drive on State business
The ability to type 35-40 WPM
FFT1 or FFT2
Expanded Dispatch Recorder through NWCG
A valid Arizona Driver's License. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12).
High School diploma or GED
Certification as an Initial Attack and Support Dispatcher from the National Incident Qualification System, must be obtained within 1 year of employment.
Six months of trainee or entry level wildland fire fighting or forestry related field experience. This can be at the federal, state or local level; Or
One year of general office clerical, warehouse, supply, or retail experience; Or
One year of radio dispatch experience; Or substitution
College or vocational education may substitute for the firefighting or forestry work experience (3 semester hours or 4 quarter hours of college course work is equivalent to 1 month of experience; 150 hours of vocational education equals one month of experience).
The Arizona Department of Administration offers a comprehensive benefits package to include:
Vacation with 10 paid holidays per year
Health and dental insurance
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.
If you have any questions please feel free to contact Lisa Ross at firstname.lastname@example.org for assistance.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.