Outdoors, Mountain, Nature, Person, Painting, Valley, Landscape, Scenery, Panoramic, Canyon

Apply Now

Not You?

Thank you

Income Appeals Analyst (Tax Analyst 2)

  • 512078
  • Full-time


Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

The Arizona Department of Revenue (ADOR) was named one of the 2022 Top Companies to Work For in Arizona! We are consistently striving to recruit team members who are committed to providing quality services to the citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within state government.

Join the Arizona Department of Revenue as your next career advancement and assist the Grand Canyon State by exemplifying our mission of “Serving Taxpayers.”

Income Appeals Analyst (Tax Analyst 2)


Job Location:

Address:  1600 W. Monroe Street, Phoenix, AZ 85007

Posting Details:

Salary: $55,000 

Grade: 22

Closing Date: Open Until Filled

This position offers the ability to work primarily remote, within Arizona, but does require participation at in-person hearings and occasional office-time, depending on Department needs.

Job Summary:

Come join ADOR, one of the 2022 Top Companies to Work For in Arizona!

The Arizona Department of Revenue is currently seeking an Income Appeals Analyst (Tax Analyst 2) to join the Appeals & Protests Unit! This Analyst reviews and defends income tax audits that are appealed by taxpayers, performs legal and tax research, analyzes legal issues to verify that the audit position is correct, prepares written discovery requests to taxpayers and their representatives and/or attorneys to gather information, and analyzes the taxpayer's and the Department's respective position.

The Income Appeals Analyst provides expertise and complex analysis in support of the Income Tax Audit Units and modifies assessments, if necessary. This position also represents the Income Tax Audit Units at hearings, both in person and through submission of written legal memoranda, and in appeals of a Hearing Officer's decision to the Department’s Director. The Income Appeals Analyst also provides case background, legal research, and/or testimony in income tax cases that are litigated at various levels.

Additionally, the Income Appeals Analyst will assist in the development of a structured approach to identifying and eliminating non-value-added process steps division-wide and make recommendations to integrate Lean methods into the overall continuous improvement strategy of the Unit.

Job Duties:

Essential duties and responsibilities include but are not limited to:
-Review, research, analyze, interpret, and discuss (orally and in writing), income tax matters and related legal issues, policies and procedures
-Represent the Arizona Department of Revenue at hearings, both in-person and through submission of written legal memoranda, and in appeals of a Hearing Officer’s decision to the Director.
-Prepare, file, and argue an appeal of a Hearing Officer’s decision to the Director, when appropriate
-Assist the Attorney General’s Office, as needed, with income tax cases that are litigated at various levels with case background, legal research, and/or testimony

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
-Federal and State income tax law, including knowledge of Arizona Revised Statutes Titles 42 and 43 and related administrative rules, Internal Revenue Codes and regulations, tax rulings, tax procedures, and policies of the Department
-General principles of law related to and impacting upon tax issues, confidentiality statutes, and the administrative hearing process
-Some knowledge of auditing principles and practices

Skilled in:
-Tax research in various databases, the internet, or in a library
-Recognizing and applying federal and Arizona income tax statutes, rules, rulings, and case law to appeals or in other projects
-Communicating clearly, effectively, and persuasively, both orally and in writing
-Negotiating resolutions of contested cases
-Providing oral and written advocacy before administrative tribunals
-Forming good interpersonal relationships with coworkers, tax professionals, and the general public

Ability to:
-Use various computer software programs
-Recognize issues and solve problems
-Communicate with a wide range of people, orally and in writing, in informal and formal settings

Selective Preference(s):

The ideal candidate for this position will have:
-Advanced Degree in Law, Legal Studies, or closely related field (i.e. Masters in Legal Studies, Masters of Law, Juris Doctor, etc.)
-Demonstrated interest and/or experience in taxation and administrative proceedings

Pre-Employment Requirements:

The final candidate will be required to abide by the the following pre-employment checks:
-Verification of Bachelor’s Degree in Law, Legal Studies, or closely related field of study
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check


The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-716-6950. Requests should be made as early as possible to allow time to arrange the accommodation.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

If you have any questions, please contact the ADOR Human Resources office at humanresources@azdor.gov or at 602-716-6950 for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.