DEPARTMENT OF REVENUE

Education and Compliance Division
1600 W Monroe St. Phoenix, AZ 85007

Salary: $21.63

Grade: 19

Closing Date: 9/18/2026

The Individual Income Tax Auditor 2 conducts routine to moderately-complex audits that are small to medium in scale, and research, analysis and review of individual income tax refunds claims. These responsibilities are completed using acceptable audit methods and procedures to ensure taxpayers are in compliance with Arizona tax law, rulings and case law. This role is also responsible for creating and maintaining monthly production charts on behalf of the unit, conducting research and working on special projects on behalf of senior team members and management, as assigned.

This position may offer the ability for a hybrid work schedule in office 2-3 times per week, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Tax Return Audit

Conducts routine to moderately-complex audit and refund reviews involving the accurate calculation and application of tax laws, rules and regulations, policies, and procedures of the department in a consistent manner for all taxpayers including:

• The accurate and timely examinations of audits based on information requested through correspondence with taxpayers and/or changes in calculations resulting from information provided regarding the audit
  
• Reviewing returns and making determinations and corrections
  
• Eliciting clarifying information, accepting evidence, evaluating testimony in a written decision, and preparing case files if/as necessary
  
• Fully documenting audits to support the Department's position and maintaining the audit file in an orderly manner
  
• Preparing audit reports and other reports
  
• Making adjustments to taxpayer accounts in the tax system and tax system data cleanup to, including those accounts flagged for potential fraud
  
• Responds to and resolves inquiries received in tickets and email
  
• Attends and represents the Department both at informal and formal court hearings requiring in-state travel

Research & Analysis

•  Reviews, researches, and responds to taxpayer inquiries and emails
  
• Reviews, researches, and completes audit and refund reviews
  
• Conducts technical reviews of audit files including research and examination
  
• Conducts research on behalf of senior team members and management to create and maintain monthly production charts

Agency/Department Compliance & Continuous Improvement

• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
  
• Actively contributes to team and individual effectiveness through the following:
  
• Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
  
• Completes all required training in a timely manner.
  
• Participates in assigned work teams as appropriate.
  
• May complete periodic metrics, projects, huddle boards and reports as requested.
  
• Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.
  Taxpayer Education
  
• Educates taxpayers in tax law, rules and regulations and ensures taxpayer compliance through the audit process.
  
  
  

Knowledge/Understanding

• Basic knowledge of individual income tax policy and procedures
  
• Basic knowledge of applicable federal and state tax laws, statutes, and codes
  
• Basic knowledge of generally accepted accounting principles (GAAP)
  
• Basic knowledge of generally accepted auditing standards (GAAS)

Skills

• Strong verbal, written, and listening communication skills
  
• Strong mathematical computation skills such as addition, subtraction, multiplication, division, percentage, and averages
  
• Strong interpersonal skills and demeanor
  
• Effective organization and time management skills with the ability to make measurable progress on multiple priorities
•  Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive; and Microsoft Excel
  
• Proficient in the accounting systems

Abilities

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
  
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
  
• Ability to interpret and apply federal and state tax laws to audit reviews tax refund claims
  
• Ability to convey tax related terminology and information in layman's terms
  
• Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
  
• Ability to understand and solve problems by applying basic analytical skills to include collecting all the relevant information and data needed to address the problem
  
• Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

Additional Job Demands

• In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
  
  
  

Education & Experience

• Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Associate’s Degree (e.g., A.A.), training, coursework, and work experience relevant to the assignment.
  
• Minimum of six (6) months audit-related experience
  
• Twelve (12) hours of accounting and business coursework may be substituted for experience.
  
• Associate’s Degree in Accounting, or closely related field
  
• Experience with Continuous Improvement/or LEAN
  

The final candidate will be required to abide by the the following pre-employment checks:

• Employment Verification and Reference Checks
• State and Federal Criminal Background Check, including fingerprinting
  
• Arizona Tax Filing Records Check
  
• If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona provides a world class comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  
• Deferred compensation plan
  
• Wellness plans
  
• Tuition Reimbursement
  
• Infant at Work Program
  
• Rideshare and Public Transit Subsidy
  
• Career Advancement & Employee Development Opportunities
  
• Flexible schedules to create a work/life balance
  
• Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
  

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact tartenian@azdor.gov

*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.