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INFRASTRUCTURE MANAGER

  • 509860
  • PHOENIX
  • REMOTE OPTIONS
  • TUCSON
  • VARIOUS-STATEWIDE
  • DEPT OF ENVIRONMENTAL QUALITY
  • Full-time

DEPT OF ENVIRONMENTAL QUALITY

We are looking for results-oriented, driven individuals with a thirst for problem solving.

At Arizona Department of Environmental Quality (ADEQ) our vision is to be the number one state in the nation in balanced, leading-edge environmental protection; through technical and operational excellence; and radical simplicity for customers and staff. We are currently looking for employees who are committed to our Agency, passionate to excel in their career and engaged in our mission. Only this caliber of employee will be successful in driving our Agency towards accomplishing our vision.

Infrastructure Manager
Information Technology Office

DEPT OF ENVIRONMENTAL QUALITY

Job Location:

Address:  1110 W Washington Street, Phoenix, Arizona 

Posting Details:

Salary: $115,000 - $132,000 

Grade: 29

Closing Date: Open until filled 

This position is available for remote work on a full-time basis within Arizona (including virtual office arrangement).

Job Summary: Under the general guidance and oversight of the Chief Information Officer, the Infrastructure Manager will be responsible for managing the Technical Services Unit within the Information Technology Office. This position directs and oversees the planning, design, development, operations and maintenance functions in the areas of telecommunications, network architecture, systems administration, and technical Service Desk for the Agency.  This is a flexible position. You will have the option to work remotely (virtual office) or telework within Arizona. 

Technical Services Unit manager also:

  • Formulates and establishes performance measures, goals and objectives for the Technical Services Unit in line with the Agency Strategic Plan.
  • Monitors progress with established performance measures, goals and objectives and provides regular status updates to the CIO.
  • Assists in the development of the annual budget for ITO. 
  • Interacts with management and staff throughout the agency to resolve IT technical issues and provide quality customer service.
  • Adheres to and fully supports the Arizona Management System (AMS).

You will be responsible for supervising staff including assigning work, setting priorities, monitoring and evaluating performance, developing and providing training.  You will also ensure that all unit work products are technically sound, accurate and meet program goals, State and Federal statutes and rules. 

Knowledge, Skills & Abilities (KSAs):
  • Demonstrated ability to balance, prioritize and organize multiple tasks; work collaboratively in teams and across organizations; ability to synthesize feedback and adjust plans accordingly; ability to build strong relationships inside and outside the organization
Selective Preference(s): Ideal candidate should have: 
  • A Bachelor's degree in Computer Science, Engineering, or related discipline; or equivalent experience
  • A minimum of 5 years of design, implementation, and operations experience with network infrastructure and cloud technology solutions
  • Certifications in Project Management, ITIL, VMWare, Azure, or AWS is a plus.
  • Thorough working knowledge of infrastructure and cloud technologies
  • Expert technical knowledge of Microsoft and Google products, systems management platforms and Security
  • Designing and implementing high availability clusters, VMWare, Networking & Network storage solutions and Load balancing
  • Desktop and Server Management, Desktop and Application Virtualization, Server hardware design, configuration, support, and troubleshooting, change and configuration management
  • Must have excellent interpersonal skills, system administration and leadership skills
  • Strong customer interface skills to gather solution requirements and translate into hardware architecture; leadership abilities and consultative skills to architect, design, and implement solutions; project management skills, passion for technology, client service and quality
  • Experience leading continuous improvement exercises including LEAN, Six Sigma, or others 
Benefits:

Among the many benefits of a career with the State of Arizona, there are:
· 10 paid holidays per year
· Accrual of sick and annual leave beginning at 12 and 13 days per year respectively for full-time employees
· A top-ranked retirement program with lifetime pension benefits
· A robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability
· An incentivized commuter club and public transportation subsidy program
· We promote the importance of work/life balance by offering workplace flexibility
· We offer a variety of learning and career development opportunities

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

ASRS Lifetime Pension Benefits

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting HPO@azdeq.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.