ARIZONA BOARD OF FINGERPRINTING

1740 West Adams Street

Phoenix, Arizona 85007

Hourly Range: Up to $25.00 (DOE)

Grade: 19

Open Until Business Needs Are Met

This mission-critical position directly reports to the Executive Director and is responsible for conducting complex investigations in a prompt, efficient, and professional manner.

The Investigator 3 (I3) determines whether the application is complete and makes a recommendation to the Board of Fingerprinting as to whether the applicant should be granted a good cause exception, or central registry exception, or should appear at an administrative hearing.

The I3 must review and make judgments about court documents, police reports, written testimony, criminal history information, confidential law enforcement, and confidential CPS records for use in the investigations.

The I3 prepares summaries of files, including narratives about an applicant's criminal history, for the Board to review.

These summaries must be accurate, so attention to detail is crucial.

• Reviews and investigates applications, including data entry

• Works with applicants through telephone and written correspondence to ensure that good cause exception and central registry exception applications are complete and accurate

• Prepares detailed reports (summaries of files) for the Executive Director's review that are forwarded to the Board of Fingerprinting with recommendations as to whether the applicant should be granted a good cause exception, or central registry exception, or should appear at an administrative hearing

Knowledge:

• Federal and state laws affecting the Board, including administrative rules

• Familiarity with Windows operating system

• Familiarity with the criminal justice system and criminal history record information

• Investigative techniques and methods appropriate to the assignment, including handling and interpreting criminal history records

• Microsoft Office: intermediate to advanced knowledge of Word, Access, Outlook (or other e-mail programs), and Excel (or other spreadsheet programs)

• Google G Suite: intermediate to advanced knowledge of Gmail, Docs, Drive, Calendar, and Meets

• Internet navigation

Skills:

• Applying and interpreting civil, criminal, and regulatory laws of a complex nature

• Interpersonal relationships

• Strong typing skills

• Verbal and written communication skills

• Maintaining a high degree of organization

• Multitasking and prioritizing

Abilities:

• Work independently in answering complex inquiries and completing multiple and/or complicated tasks

• Interact politely and respectfully with people. Communicate effectively in both written and verbal formats

• Handle calls from clients who can sometimes be difficult and unfriendly

• Handle confidential files that contain criminal history information with professionalism and privacy

• Strong organizational and time-management skills are crucial

• Adapt easily to changes in operations and policies

• A bachelor's degree is preferred

• State law requires that all Board employees have a Level I fingerprint clearance card

• If you do not have one, the Board will pay for an application for the successful candidate

• However, individuals with criminal histories may be ineligible to receive a card or work for the Board

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation plus 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

• Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note that enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions, please feel free to contact Brian Westerberg at brian.westerberg@azdoa.gov for assistance