GAME AND FISH DEPARTMENT

SUPPORT SERVICES DIVISION / INFORMATION TECHNOLOGY / PHOENIX BASED
5000 W. Carefree Hwy. Phoenix, AZ 85086

Salary: $77,000 - $87,000 

Grade: 27

Closing Date: 5/10/2026

QUALITY ASSURANCE SUPERVISOR IT
“IT Project Management Supervisor”
SUPPORT SERVICES DIVISION / INFORMATION TECHNOLOGY/ PHOENIX BASED
FLSA-EXEMPT / SALARY GRADE 27 /HIRING SALARY RANGE: $77,000 - $87,000

Are you a strategic thinker with a passion for driving technical excellence? We are looking for an IT Project Management Supervisor to guide our Project Management Office (PMO) and oversee the full lifecycle of our information system development. If you thrive on leading high-performing teams, navigating complex system architectures, and delivering impactful technology solutions, we want to hear from you!

As a cornerstone of our Information Technology Branch, you will be the bridge between visionary strategy and technical execution. You won't just manage tasks; you will mentor a dedicated team, resolve critical project conflicts, and ensure every initiative aligns with our enterprise architecture and long-term department goals.

The Impact You Will Make:
• Team Leadership: Supervise, coach, and train the PMO staff, setting high standards for performance and professional growth.
• Full Lifecycle Management: Oversee information system development from inception to deployment, managing schedules, sprints, and milestones for projects of all scales.
• Strategic Alignment: Collaborate with the Enterprise Architect to define technology platform goals and ensure all projects adhere to the enterprise architecture plan.
• Operational Excellence: Develop monitoring methods for project progress, take proactive corrective actions, and track all project documentation and costs meticulously.
• Collaborative Problem Solving: Leverage internal and external networks to solve complex problems and maintain open communication across multiple functional teams.

What We Are Looking For:
We are seeking a leader with a proven track record of success in IT leadership and project management.
• Experience: At least 3+ years in IT project management and 3+ years in systems administration or a comparable technical role.
• Leadership: A demonstrated history of leading IT teams and managing the full lifecycle of information system development.
• Knowledge: Deep understanding of Agile and Waterfall methodologies, SDLC, information security technologies, and enterprise-level architecture.
• Education & Certification: Bachelor’s degree in Information Systems or a related field. PMP or equivalent certification is highly preferred.
• Skills: Exceptional interpersonal and written communication skills, with a keen eye for detail and the ability to synthesize feedback into actionable plans.

Why Join Us?
Join a team where your leadership directly impacts the efficiency and security of our department's technology infrastructure. We value proactive thinkers who aren't afraid to define new approaches and challenge the status quo to meet organizational goals. If this sounds like you, we invite you to apply!

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures with a requirement to come into the office a minimum of 4 days each week at 5000 W. Carefree Hwy. Phoenix, AZ 85086.

Supervision, administration, and planning of technology projects. Includes software development schedules, project deliverables, and project processes. Supervises, coaches and trains project management office. Solves project conflict, keeps open communications from multiple teams to identify solutions, creates and leverages networks of people to solve problems efficiently. Tracks all project documentation, and ensures projects are following the enterprise architecture plan. Defines goals for the project management office and plans work tasks around alignment with the goals created.

Major duties include:

• Manages interrelationship among various internal and external organization functions regarding assigned projects. Develops Methods to monitor project process and takes corrective action. Ensures that the projects being developed align with the enterprise architecture plan for the Information Systems Branch.

• Supervises staff by defining and establishing schedules, setting priorities, providing support/direction and dealing with administrative issues as needed. Trains staff on operational procedures and troubleshooting. Coaches team members on performance and completes performance evaluations.

• Along with the Enterprise Architect, defines immediate and long term goals for technology platforms. Sets the priorities for the Project Management Office, and tracks the operational plan to ensure the alignment of the goals with the priorities of the Information Technology Branch and the Department.

• Solves project conflict, keeps open communications from multiple teams to identify solutions, creates and leverages networks of people to solve problems efficiently.

• Tracks all project and activity documentation. Ensures that each phase is being documented correctly. Keeps track of schedules, sprints, and milestones, Makes suggestions proactively in an effort to meet the goad dates of the project. Keeps the Information Technology Manager of IT Systems and PMO updated with project and documentation progress.

• Assists with Information Technology policies and procedures documentation and managing, monitoring and tracking all project related costs and other relevant activities performed by the department.

• Perform other duties as assigned.

The candidate must have a thorough knowledge of: information security technologies; thorough knowledge of project management; customer service principles and processes; desktop applications; standard operating systems; common third party software applications; and other computer related technologies. Thorough understanding of project management principles and practices; understanding of software development life cycle methodologies; understanding of agile and waterfall concepts.

The candidate must have skills in: interpersonal communications; written and oral communications; supervising the management of project based standards and practices; defining new approaches to fit the priority projects; problem solving skills with attention to detail; monitoring progress of the project management office and escalating issues as needed.

The candidate must have the ability to: work collaboratively in teams and across organizations; synthesize feedback and adjust plans accordingly; supervise multiple projects ranging from large to small and prioritize their delivery schedules; understand and anticipate needs and priorities of both internal and external customers; balance, prioritize and organize multiple tasks; demonstrated ability to balance, prioritize and organize multiple tasks; supervise the management of project based standards and practices while defining new approaches to fit the priority projects.

• Bachelor’s Degree: Information Systems or a related technical field.
• Professional Certification: Project Management Professional (PMP) or equivalent certification.
• Systems Administration: 3+ years of experience in systems administration or a comparable technical role.
• IT Leadership: Proven track record of leading IT teams and managing the full lifecycle of information system development.
• Project Management: 3+ years of project management experience, specifically focused on IT or Information Systems environments.
• Industry Expertise: Advanced understanding of information system terminology, architecture, and best practices.
• Strategic Delivery: Demonstrated ability to manage complex system deployments and align technical projects with organizational goals.

Our work environment offers training opportunities and encourages career development.

Position requires possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona offers an outstanding comprehensive benefits package including:

* 13 days of vacation
* 12 sick days with accumulation benefits
* 10 paid holidays
* Participation in the nationally recognized Arizona State Retirement System
* Superior health care options
* Vision care, dental care, pharmacy benefits, and flexible spending account (options available)
* Life, long-term disability, and short-term disability insurance options are available
* Many more benefit programs are available

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions please feel free to contact Nicole Baker at nbaker@azgfd.gov for assistance.