DEPT OF TRANSPORTATION

HEARING OFFICE ADM
3838 N Central Ave,
Phoenix, AZ 85012

Anticipated Salary: $44,000

Grade: 17

Closing Date: 04/20/2026

The “Legal Assistant 2” is the entry level position for the Executive Hearing Office (EHO) support Staff. The Legal Assistant 2 role is to develop proficiency in: processing incoming requests, motions, and inquiries; creating and updating electronic case records for all standard hearing types; processing and disseminating Decisions and Orders issued by the Administrative Law Judges in all standard matters; accessing, reviewing, interpreting, and updating driving records in the Motor Vehicle Division’s database; creating and disseminating notices of hearing in all standard matters; communicating with the public and EHO personnel via email, telephone, and in person; continuous improvement principles; elevating issues and questions; maintaining a professional and courteous demeanor befitting a judicial environment; and maintaining satisfactory attendance.

Accurately and timely process incoming requests, motions, and inquiries across all communication platforms (mail, email, fax, Envoy, and in person). Identify the type of request received, review and determine initial processing steps. Process standard requests and appropriately elevate more complex requests, motions, and inquiries for processing.

Update and create electronic case files, including participant contacts, in the EHO case management system for all standard hearing types.Query MVD databases, research records, accurately update records, and retrieve documents for initial case creation and processing on those cases.

Accurately and efficiently update physical and electronic case files and databases related to assigned cases. Process and mail notices, orders, and correspondence as directed. Accurately document all communications and case activities in the EHO case management system.

Knowledge of:
• Executive Hearing Office policies, procedures, and legal requirements related to Executive Hearing Office operations.
• Motor Vehicle Division database terminology.
• Ignition Interlock and DUI affidavit processes and procedures.

Skill in/with:
• Customer service skills as appropriate for a judicial setting.
• Effective and professional written and oral communication.
• Organizational and multitasking skills.
• Google Workspace.

Ability to:
• Perform data entry in a timely manner and with a high degree of accuracy.
• Appropriately handle confidential information and work with discretion.
• Appropriately elevate issues, concerns, and questions to supervisors and EHO management.
• Exercise good judgment in interpreting and applying rules and policy.
• Establish and maintain professional and productive working relationships with others.
• Maintain a professional demeanor when communicating with stakeholders and the public.
• Effectively adapt and appropriately adjust to changes.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.