Administrator, Penalty Review
ARIZONA DEPARTMENT OF REVENUE
Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.
All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.
Administrator, Penalty Review
Address: 1600 W. Monroe Street, Phoenix, AZ. 85007
Salary: $66,400
Grade: 22
Closing Date: Open Until Filled
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The Administrator, Penalty Review provides leadership, strategic initiative, and day-to-day management of the Penalty Review Unit, which is responsible for administering ADOR’s penalty abatement process to ensure a fair and consistent tax compliance program. This role is responsible for assigning penalty abatement cases to team members, reviewing and approving penalty abatement determinations completed by team members, and serving as a point-of-contact for escalated, complex taxpayer inquiries and cases. Additionally, this position is responsible for the representation of the Penalty Review Unit and ADOR at formal administrative and court hearings, as needed.
Check out the attached job description for more details!
Education & Experience
-Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
-Minimum of three (3) years experience reviewing and analyzing data from multiple sources such as spreadsheets, emails, databases, etc.
-Minimum of two (2) years experience completing and reviewing penalty abatement determinations
Licenses & Certifications
-None
Knowledge/Understanding
-Knowledge of Federal and State of Arizona tax laws, statutes, and regulations governing filing requirements and assessment of penalty and interest
-Knowledge of generally accepted accounting principles (GAAP)
-Knowledge of generally accepted auditing standards (GAAS)
-Knowledge and understanding of individual income, corporate income, transaction privilege and use, fiduciary, excise, and withholding tax policies and procedures
Skills
-Strong verbal, written, and listening communication skills
-Strong organization and time management skills with the ability to make measurable progress on multiple priorities
-Effective interpersonal skills and demeanor
-Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive
-Strong proficiency in the use of Microsoft Excel and Word
-Proficient in the use of tax reporting systems
Abilities
-Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety, as well as through the Criminal Justice Information System
-Ability to interpret and apply federal and state tax laws to legal case reviews
-Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
-Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
-Ability to appear in and testify in the court of law
-Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
-Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another
Additional Job Demands
-In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
-No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)
-Bachelor’s Degree in Accounting or a closely related field
-Previous supervisory experience
The final candidate will be required to abide by the the following pre-employment checks:
-Employment and Education Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-716-6950. Requests should be made as early as possible to allow time to arrange the accommodation.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If you have any questions, please contact the ADOR Talent Team at talentgroup@azdor.gov for assistance.
