LICENSING ADMINISTRATOR

  • 537289
  • PHOENIX
  • REMOTE OPTIONS
  • BOARD OF OCCUPATIONAL THERAPY EXAMINERS
  • Full-time

ARIZONA BOARD OF OCCUPATIONAL THERAPY EXAMINERS

The primary goal of occupational therapy is to enable people to participate in the activities of everyday life. Occupational therapists achieve this outcome by enhancing the individual's ability to participate, by modifying the environment, or by adapting the activity to better support participation.

LICENSING ADMINISTRATOR

Job Location:

1740 West Adams Street, Suite 3407

Phoenix, Arizona 85007

Posting Details:

Salary: Up to  $67,567 (DOE) 

Grade: 22

Open Until Business Needs Are Met

Job Summary:

Works directly for and assists the Executive Director with dual responsibilities in investigation and licensing and regulation of occupational therapists, occupational therapy assistants, and athletic trainers under the Occupational Therapy Examiners Board's and the Athletic Training Board's direction.

The role involves overseeing the licensing and regulatory processes, including investigating complaints and potential violations. Duties include collecting evidence, interviewing witnesses and involved parties, preparing detailed reports and correspondence, and summarizing findings.
Additional responsibilities include managing office supplies, maintaining time and attendance records for staff and board members, and responding to public inquiries.

The position also entails supervising staff, ensuring compliance with state and federal laws, budget procedures, and certification requirements. Proficiency in budgeting, auditing, legal principles, investigative techniques, and computer applications is required. Key tasks include developing policies, conducting assessments, and fostering professional relationships. Effective communication, supervisory skills, and the ability to manage multiple tasks are essential for success in this dual-role position.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Job Duties:

• Investigating complaints and possible violations of the Occupational Therapy Board and Athletic Training Board by collecting evidence and background information, and resolving questions by interviewing witnesses, complainants, or other individuals

• Monitor and assist staff with work progress by coaching, training, and counseling, and produce reports and document metrics to monitor and measure productivity, goal progress, and activity levels

• State statutes and rules, state accounting and budget procedures, office operating procedures, requirements for national certification, open meeting laws, and meeting rules of order

• Budgeting, auditing, federal and state laws, rules, regulations, statutes, and policies as they pertain to occupational therapy and athletic training

• Answer telephone calls/emails and respond to inquiries from the public and licensees regarding the statutes and rules of the Board

• Attend board meetings and provide the board with information regarding license applications that require board review

• Preparing a memorandum summarizing findings and drafting correspondence, as appropriate

• Receive, review, and process initial and renewal online and paper license applications

• Prepare board materials and meeting minutes for each monthly board meeting

• Interpret rules and statutes to verify that applications are in compliance

• Maintain the time and attendance records for staff and board members

• Log license fees, issue receipts, and prepare bank deposits

• Verify the correctness of the order and sign for the receipt

• Perform in a lead capacity or serve as backup supervisor

• Notify applicants of the status of their application

• Order and maintain office supplies and materials

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• State statutes and rules, state accounting and budget procedures, office operating procedures, requirements for national certification, open meeting laws, and meeting rules of order

• Extensive knowledge of budgeting, auditing, federal and state laws, rules, regulations, statutes, and policies as they pertain to occupational therapy and athletic training

• Federal and state laws related to the Occupational Therapy Board and the Athletic Training Board

• Basic principles of presentation, training methods, and principles of learning

• Basic principles of management, including motivation and delegation

• Legal principles and practices appropriate to the work assignment

• Community services practices and resources Customer service

• Investigative procedures, techniques, and reporting

• Assessment methods and practices

• Administering program services

• Quality control and assessment

• Research analysis

• Public relations

Skills in:

• Conducting assessments and preparing reports, formulating program-related plans, recommendations, and corrective action plans, developing and implementing policies and procedures

• Extracting and utilizing information from statutes, court decisions, legal documents, and other records in analyzing facts to identify relevant issues

• Research and interpretation of Federal and State laws, statutes, rules, regulations, and guidelines applicable to the area of assignment

• Proactively develop and maintain cooperative and professional relationships, effectively respond to routine inquiries and disputes

• Effective supervisory skills to assign work and monitor deadlines to subordinates, while maintaining similar work responsibilities

• Written and verbal communications, basic accounting, organization, managing sensitive files, interpreting statutes and rules

• Work management, use of various computer programs, and computerized databases

• Interviewing skills to elicit information in a legal investigation or examination

• Microsoft Office Excel, Word, and PowerPoint

• Web-based applications (i.e., SharePoint)

Ability to:

• Communicate and interact efficiently with members of the public, local firms, law enforcement personnel, court staff, and the licensee population

• Prioritize, coordinate various functions, develop procedures, interpret laws and regulations, communicate effectively, and multitask

• Effectively coach and mentor team members, identify training gaps, and oversee work quality

• Write accurate and concise reports, consent agreements, and memoranda

Pre-Employment Requirements:

• Will attend and complete the National Certified Investigator/Inspector Training (NCIT) within 120 days of hire

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements

Benefits:

The State of Arizona offers a comprehensive benefits package to include:

• Sick leave

• Retirement plan

• Health and dental insurance

• Vacation with 10 paid holidays per year

• Life insurance and long-term disability insurance

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by the State of Arizona, please visit our benefits page

Retirement:

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note that enrollment eligibility will become effective after 27 weeks of employment

Contact Us:

• If you have any questions, please feel free to contact Brian Westerberg at brian.westerberg@azdoa.gov for assistance

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements