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  • 508066
  • Full-time
  • Closing at: May 26 2022 at 23:55 MST


The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.


Office of Licensing and Regulation

Job Location:

3003 N. Central Ave. Phoenix, AZ 85012

Posting Details:

Salary: $22.1154 per hour 

Grade: 19

Closing Date: May 26, 2022

Job Summary:

The Licensing Liaison licenses and monitors licensed Child Welfare Agencies operating Group Care Facilities and Outdoor Experience Programs, Child Placing Agencies, and Child Adoption Agencies that are subject to audit, in order to verify all applicable laws and regulations are being observed.

Frequent travel will be required to perform duties

NOTE: May not seek nor maintain a license or certification for any services regulated by OLR; nor seek or maintain secondary employment with any entity regulated by OLR during employment within OLR.

Bi-Lingual Stipend

DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam.  Qualifying employees will receive a $500 annual stipend paid in equal increments. 

 If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!

Job Duties:

Process initial, renewal, and amended license applications within required time frames. Approve or deny the initial or renewal licenses for child welfare adoption agencies. Provide technical assistance and training to providers related to licensing statutes, rules, policies, and procedures.
Monitor licensed providers to ensure compliance with applicable regulations. Conduct ongoing scheduled and unannounced visits with various agencies each year.
Investigate licensing issues and complete a variety of reports and correspondence, including but not limited to investigative and inspection reports; notice of violations or cease and desist orders, responses to inquiries including requests for information, research reports, etc. Evaluate and assess providers for licensure and/or adverse actions.
Review and communicate quarterly updates on fidelity and compliance through reporting.
Attend a variety of meetings such as meetings with management, agency staff, coworkers, current or prospective licensees, etc.

Knowledge, Skills & Abilities (KSAs):

• Regulatory principles and practices, as well as Federal and state laws and regulations regarding licensing, renewal and safety inspection requirements; state and agency policy and procedures governing licensing, licensing amendments and renewals, and monitoring and safety inspections;
• Interview and information gathering techniques;
• DCS organizational structure and agency human resource policies and procedures;
• Problem solving techniques;
• Project management/control methodologies;
• Writing and presentation of reports;
• Personal computers and software (e.g. Microsoft Office, Access, Excel, etc.);

• Excellent organization and workload management;
• Excellent communication (oral and written) that allow communication of complex regulatory issues in a clear, concise and effective manner to licensing agency staff;
• Excellent interpersonal relationships, including conflict resolution;
• Strong computer skills which include, but are not limited to database management software programs;
• Planning and prioritizing work;
• Problem solving techniques;
• Strong attention to detail;
• Excellent customer service skills.

• Work without direct supervision;
• Mentor and guide staff;
• Stay on task and complete assignment by deadline;
• Establish and maintain working relationships with colleagues, staff, and other departments and the public at large;
• Demonstrate tact and diplomacy in representing the Department;
• Understand and address the concerns of individuals regulated by the Office of Licensing & Regulation;
• Multi-task with accuracy;
• Interpret state and federal laws and rules;
• Display sound judgment;
• Work as a member of a team as well as independently;
• Be flexible or adaptable;

Selective Preference(s):

Bachelor's degree from an accredited college or university in public or business administration, social work, psychology, counseling or other related field with two years of licensing experience. A Master's degree from an accredited college or university in one of these or related fields will substitute for one year of experience.

Pre-Employment Requirements:

In-state travel is required. Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment. Employees who drive on state business are subject to driver license record check, must maintain acceptable driving record and must complete any required driver training (see Arizona Administrative Code R2-10-207.12). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable.

The ability to secure and maintain a Arizona Fingerprint Clearance Card; and the ability to secure and maintain clearance from the DCS Central Registry.


As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.