1110 W Washington Suite #240
Phoenix, AZ. 85007
This position serves in the agency's licensing unit, as a point of contact for new Board customers during the application process for examination authorization and registration in the following categories: architect, engineer, land surveyor, landscape architect, geologist, home inspector, alarm business, alarm agent, alarm controlling person and for three 'in-training' designations.
Processing applications in a timely and precise manner is vital to the agency, in order to comply with time-frame rules and to help applicants become registered.
•Communicating effectively in writing and on the telephone with applicants, evaluators and national council representatives regarding application status
•Clerical duties include filing, using microfilm, mailing, copying documents, uploading/scanning documents into the computer, faxing, opening and cataloging mail, possibly testing licensing software
•Processing Applications for exam authorization and for registration and correlate incoming documentation, filing, updating the computer system granting applications and/or issuing denial notices
•Administering the state-specific land surveyor and geological engineering exams; processing licensing verification requests; possibly conducting background checks; processing license renewals, firm registrations and covering the Front Desk when workload and staffing situations dictate
•Other projects as assigned by the Licensing Manager, Deputy or Executive Director
•Knowledge of Board statutes and rules relating to application/registration
•Knowledge of computer programs
•State Licensing Processes
•Good interpersonal and communication skills
•Skill in data entry accuracy
•Good organizational skills
•Ability to perform work of moderate analytical skill
•Follow general rules, policies and procedures
•Communicate effectively in writing and orally
•Ability to handle difficult people
•Plan and organize work
•Two years of responsible administrative experience or an Associates Degree in a related field
•Willingness to answer varied questions from the public with calmness, knowledge and respect
The State of Arizona offers a comprehensive benefits package to include:
•Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
•Life insurance and long-term disability insurance
•Vacation with 10 paid holidays per year
•Health and dental insurance
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
•Positions in this classification participate in the Arizona State Retirement System (ASRS)
•Please note that enrollment eligibility will become effective after 27 weeks of employment
If you have any questions please feel free to contact Shawn McConnell at firstname.lastname@example.org for assistance.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.