The Licensing Specialist processes all application types for the Arizona Barbering and Cosmetology Board.
The ideal candidate is familiar with relevant statutes and rules and is able to process all license applications and renewal types, as assigned, in a timely manner utilizing critical thinking skills.
Follows up on deficient items in a timely manner, and performs any other responsibilities as required.
• Analyze, verify, interpret, and track primary source documentation received in support of license applications to determine validity and completeness of documents and identify deficiencies
• Respond to requests either verbally or in writing regarding application status and processes related to Arizona licensure ensuring that statutes and rules are followed
• Process, evaluate, and input applicant information into the database to ensure all requirements to be licensed are met and provided to the licensing leader for approval
• Approval and issuance of licenses according to Arizona Revised Statutes and Arizona Administrative Code
Knowledge:
• Arizona Administrative Code governing licensing of cosmetologists, barbers, and schools
• Department policies/procedures
• Arizona Revised Statutes
• Microsoft Office Suite
• Credentialing process
• Database software
• Google Suite
Skill:
• Effective oral and written communication
• Customer service (telephone and email)
• Problem solving techniques
• Detail orientation
• Organization
Ability:
• Understanding the relevance of the information required
• Gathering all required information for licensing
• Analyze information pertinent to licensure
• Work in a fast-paced environment
• Adapt to changing priorities
• Previous experience in credentialing in a regulatory environment pr one year experience in credentialing
• Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
• Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
The State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation plus 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note, enrollment eligibility will become effective after 27 weeks of employment
• If you have any questions please feel free to contact Jessica Wilson at jwilson@bcb.az.gov for assistance
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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