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Mail Clerk

  • 533750
  • PHOENIX
  • DEPT OF ADMINISTRATION
  • Full-time

ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

Mail Clerk

Job Location:

General Services Division

Address: 1802 W Jackson St, Phoenix, AZ 85007

Posting Details:

Salary: Up to $40,700.00 

Grade: 13

Open Until Filled

Job Summary:

Join the Arizona Department of Administration (ADOA), General Services Division, and become a vital part of the team that keeps state government connected! As a Mail Clerk, you'll be at the heart of our bustling mail operations, providing essential inter-agency mail service to 93 state agencies. Imagine the impact of processing approximately 1,000,000 pieces of outbound mail each year for 70 agencies! Your day will involve expertly sorting inbound mail, meticulously preparing tracking sheets for important signature mail, and even participating in security screening to ensure the integrity of our mail flow. You'll also enjoy the independence of managing daily mail routes, loading your vehicle, and making deliveries and collections across assigned locations. Beyond delivery, you'll gain experience in preparing outbound mail using specialized equipment like folder/inserters, processing items through postage meters and shipping software, and coordinating with various postal and package delivery services. This role offers the opportunity to operate a range of printers for diverse tasks, including folding and inserting, envelope printing, and even check printing. You'll also utilize a large document scanner for efficient inbound mail processing and document archival. Finally, you'll be a key point of contact, interacting directly with ADOA mail room customers, both in person and over the phone, to address their general inquiries. If you're a detail-oriented and reliable individual who enjoys a dynamic environment and provides exceptional service, we encourage you to apply!

Job Duties:
  • Accurate sorting of inbound U.S. mail and inter-agency mail, prepare tracking sheets for signature mail as needed
  • Load vehicle and deliver and collect mail on an assigned mail route several times daily
  • Process outbound mail through postage meter & shipping software and prepare for various postage and package delivery vendor pickups
  • Participate in security screening as needed of Governor's Office inbound mail, including x-raying, operating Bio-hood, opening, inspecting & reading mail
  • Operate Folder / Inserter, various printers and document scanners
  • Interact with ADOA mailroom customers directly or over the phone for general mailroom questions
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • FedEx Shipping Software
  • Courier Routes
  • Customer Service
  • Postal and other shipping services
  • U.S. postal regulations
  • Basic mathematical calculations
  • Scheduling techniques
  • Office procedures

Skills in:

  • Operation and basic maintenance of postal metering equipment
  • Operation and basic maintenance of automated letter openers
  • Operation and basic maintenance of a folder/inserter
  • Operation of x-ray equipment
  • Operation of bio hood / purifier hepa filter
  • Operation of Mailroom vehicles
  • Operation of large document scanner
  • Operation of various printers

Ability to:

  • Follow written and verbal instructions
  • Determine when Bio Hood should be utilized
  • Determine appropriate shipping methods
  • Identify potential threats with mail
  • Operate postal machines
  • Handling medium-weight objects without incidentOperate
  • vehicle for deliveries
  • Be able to maintain records and update files
  • Operate large printers
  • Operate a folder/inserter
Pre-Employment Requirements:
  • Background and reference check, including a criminal records verification
  • Valid Arizona driver's license.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:

  • Sick leave
  • Vacation with 10 paid holidays per year
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
  • Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment
Contact Us:
  • If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance
  • The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements