Outdoors, Mountain, Nature, Person, Painting, Valley, Landscape, Scenery, Panoramic, Canyon

Apply Now

Not You?

Thank you


  • 511146
  • Full-time


Delivering results that matter by providing best in class support services.

Mail Clerk

Job Location:

General Services Division 

1802 W. Jackson Street 

Phoenix, AZ 85007

Posting Details:

Salary: $34.790 - $39,600 

Grade: 13

Closing Date: Open until Filled

Job Summary:

The ADOA Mail Room provides inter-agency mail service to 93 state agencies and processes approximately 1,000,000 pieces of outbound mail (US Mail & FedEx Mail) a year for 70 state agencies. This position will sort inbound mail, prepare tracking sheets for signature mail as needed, participate in security screening of mail when needed, load vehicle and deliver and collect mail on an assigned several mail routes daily, prepare outbound mail on a folder / inserter on a needed basis, process outbound mail through postage meter or shipping software and prepare for various postage and package delivery vendor pickups. Additionally, this position will operate various printers for the printing jobs for folding & inserting, printing envelopes and the printing of checks. It will operate a large document scanner for the purpose of scanning inbound mail & document archival. This position will interact with ADOA mail room customers directly or over the phone for general mailroom questions.

Job Duties:
  • Accurate sorting of inbound U.S. mail and inter-agency mail, prepare tracking sheets for signature mail as needed. 
  • Load vehicle and deliver and collect mail on an assigned mail route several times daily. 
  • Process outbound mail through postage meter & shipping software and prepare for various postage and package delivery vendor pickups.
  • Participate in security screening as needed of Governor's Office inbound mail, including x-raying, operating Bio-hood, opening, inspecting & reading mail. 
  • Operate Folder / Inserter. 
  • Operate various printers. 
  • Operate document scanner. 
  • Interact with ADOA mailroom customers directly or over the phone for general mail room questions. 
  • Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • FedEx shipping software 
  • Courier routes 
  • Customer service 
  • Postal and other shipping services 
  • U.S. postal regulations 
  • Basic mathematical calculations 
  • Scheduling techniques 
  • Office procedures

Skilled in:

  • Operation and basic maintenance of postal equipment 
  • Operation and basic maintenance of automated letter openers 
  • Operation of x-ray equipment 
  • Operation of bio-hood/purifier hepa filter 
  • Operation of mailroom vehicles  
  • Operation of mail scanner 
  • Operation and basic maintenance of the folder/inserter 
  • Operation of barcoding, Business Manager, and other software

Ability to:

  • Follow written and verbal instructions 
  • Determine when bio-hood should be utilized 
  • Determine appropriate shipping methods 
  • Identify potential threats with mail 
  • Operate postal machines 
  • Handle medium-weight objects without incident 
  • Operate vehicle for deliveries 
  • Maintain records and update files
Selective Preference(s):


Pre-Employment Requirements:
  • Background and reference check, including a state and federal criminal records check 
  • Requires possession of and the ability to retain a current, valid state-issued driver’s license appropriate to assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driving training (see Arizona Administrative Code R2-10-207.12).

The Arizona Department of Administration offers a comprehensive benefits package to include:

  • Sick leave 
  • Vacation with 10 paid holidays per year 
  • Health and dental insurance 
  • Retirement plan 
  • Life insurance and long-term disability insurance 
  • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

  • Positions in this classification participate in the Arizona State Retirement System (ASRS). 
  • Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
  • If you have any questions please feel free to contact Shelia Wiggins-Wayne at shelia.wiggins@azdoa.gov or 480-645-2290 for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.