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  • 504429
  • Full-time


Delivering results that matter by providing best in class support services.



Job Location:

Address:  1840 W. Jackson Street, Phoenix, AZ 85007

Posting Details:

Salary: $46,932 - $84,157

Grade: 23

Closing Date: Open Until Filled

Job Summary:

The Arizona Department of Administration is seeking a Maintenance Manager to join the General Services Division team. This position provides leadership to assigned staff, to include interviewing, hiring, coaching, training, counseling, and disciplinary action, as needed. This position is responsible for maintaining corrective and preventative maintenance programs for all buildings, grounds, equipment, and systems to maintain good working order, extend life, and minimize unexpected failures. They will utilize CMMS for scheduling maintenance and tracking equipment, ensuring accurate and complete inventory of equipment, and ensuring all work requests are completed in a timely manner. Additional responsibilities include ensuring activities are completed in a professional manner in accordance with system standards, manufacturer recommendations, and local, state, and national codes, and other outside regulatory agencies to include OSHA, along with coordinating and implementing long and short-range goals for care and maintenance of buildings, grounds, parking areas, and structures to ensure high quality, reliable, and efficient operations.

The Maintenance Manager prepares, executes, and monitors departmental operating and capital budgets, evaluates expenses variance against the budget, and takes corrective action which includes timeline of completion to achieve budget expectations. They will continually seek ways to improve quality, increase utilization and decrease cost of services through process improvement tools and activities, and develop and recommend policies, procedures, and programs to ensure the effective operation of Support Services. Additional responsibilities include interfacing with contractors and outside vendors to obtain bids for services and coordinating with the State Procurement Office for bid selection.

This role will utilize available tools to assess, evaluate, and improve the delivery of service and satisfaction of customers and staff, promote and provide opportunities for professional and personal development of staff, and take advantage of training and educational opportunities for skill development and personal growth. Also, ensure all employees are trained, tested, certified, and otherwise in compliance with all departmental and regulatory standards.

The Maintenance Manager will establish departmental performance goals consistent with the Arizona Management System (AMS), develop, implement, and track department performance indicators, and maintain department balanced scorecards. Additionally, this role will implement strategies to determine long range plans for delivery programs, facilities, equipment, and staff, will offer continuous assessment, improvement, and maintenance of the quality of service, and achieve balance scorecard and customer service goals.

Job Duties:

-General oversight of the maintenance team compose of electricians, plumbers, HVAC mechanics, stationary engineers, building maintenance technicians, and HVAC preventative maintenance
-Inspects work of building at the completion of each project to ensure work quality
-Identify training needs, track performance, coach, and motivate direct reports
-Mentor and coach team members to further develop competencies
-Lead by example and model behaviors that are consistent with the ADOA values
-Employee appraisals, disciplinary actions, setting goals for all employees
-Manage and account for workflow, updating metrics for team goals, and using data to formulate a plan of action on difficult problems
-Oversight of contract administration, including workmanship, compliance to contract, and payment
-Meet with key vendors regularly to review any issues or concerns and keep them apprised of any changes to ADOA practices
-Meet with each building coordinator for FOAM facilities quarterly to solicit customer input regarding quality of work done by the unit

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
-Principles and practices of facilities operations, maintenance, and management
--Construction principles, methods, and techniques
Current applicable building and construction codes
-Statutes, rules, regulations, policies, and procedures applicable to areas of assigned responsibility
-State of contracts, procurement practices, CMMS, EMS, and current building management systems
-Commercial plumbing, electrical, electronic systems, and HVAC systems

Skilled in:
-Personnel administration related to hiring, training, monitoring performance, and discipline
-Practical application of the principles and practices of facilities operations, maintenance, and supervision
-Interpretation of blueprints and schematics
-Interpretation and application of current building and construction codes
-Developing and maintaining interpersonal relationships
-Effective written and oral communication
-Analysis and problem solving

Ability to:
-Develop and implement effective and cost efficient preventative maintenance programs
-Effectively lead skilled trades engaged in corrective and preventative work to include electrical, mechanical, HVAC, sheetrock, plumbing, etc.
-Effectively use a computer and learn/use multiple computer software
-Effectively use computerized work order management and energy management systems
-Effectively work independently and in a team environment
-Multi-task and adapt to changing priorities

Selective Preference(s):

-Facility Management Professional (FMP)
-5+ years of progressive responsibility in managing maintenance operations of multi-building, large industrial facilities
-Experience with budget, CMMS, BAS, and inventory

Pre-Employment Requirements:

-Background and reference check, including a state and federal criminal records check
-Requires possession of and the ability to retain a current, valid state-issued driver’s license appropriate to assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driving training (see Arizona Administrative Code R2-10-207.12).


The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


-Positions in this classification participate in the Arizona State Retirement System (ASRS).
-Please note, enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

If you have any questions please feel free to contact Caitlyn Pittman at caitlyn.pittman@azdoa.gov for assistance.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.