DEPARTMENT OF VETERANS' SERVICES

Arizona State Veterans' Home - Tucson
555 East Ajo Way
Tucson, Arizona 85713

Salary: $22.00- $24.20 hourly (DOE) 

Grade: 19

Closing Date: March 27, 2026  

Would you like to be part of an amazing team that helps veterans thrive? At the Arizona Department of Veterans' Services (ADVS), we are committed to serving and honoring veterans, service members, and their families by ensuring that they receive the highest quality services so that they can thrive for a lifetime!

We are looking for an outstanding Medical Records Supervisor. This important position is responsible for the operation of the medical records program of the Arizona State Veterans Home- Tucson.

Your rewards:
• Incomparable Benefits: Our program provides the opportunity to receive a pension and healthcare benefits for a lifetime!
• Meaningful Work: Your dedication will directly enhance the lives of veterans and their family members, providing them with the care and respect that they deserve.
• Professional Growth: You will have the opportunity to engage in continuous learning and improvement through the Arizona Management System (AMS).

Your contribution:
• Outstanding Service: Provide the best assistance to veterans to improve their quality of life
• Continuous Improvement: Participate in facility meetings, training sessions, and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
• Team Collaboration: Work with other professionals to improve your knowledge, skills, and abilities

This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).
OR
This position may be available for remote work within Arizona (# days per week in the office/hoteling).
OR
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Conduct a variety of complex and routine audits
Monitor medical records for completeness and accuracy
Track all audits for follow- up and report to Department Heads/Administrator
Verifies Medicare five- day assessment dates, MDS completion, and documentation
Verifies order of diagnosis in chart
Analyzes data for quality assurance, risk management, and utilization management
Compile medical care, diagnosis, and census data for statistical reports
Supply statistical information as needed by other ASVH departments
Serve as facility's statistician and official repository for statistical reports
Code diseases, diagnoses, and treatments using standardized coding systems as approved by AMRA for long-term care facilities
Function as the facility Custodian of Records
Verify that all releases of information take place in accordance with applicable laws, policies, and procedures
Processes all subpoenas
Interpret rules and regulations in maintenance of medical records and monitors the accuracy of other department documentation
Perform the work of a Medical Records Specialist as required
Ensure that Physician credentialing files are complete and monitor for ongoing compliance and monitors for ongoing compliance
Supervise subordinate staff
Actively participate in AMS processes such as Huddle Boards, problem- solving, Job Breakdown Sheets, Success Tracking, and Standardized Work

Knowledge of:
Rules, regulations, policies, procedures of work unit, Veterans Administration, CMS, and State regulatory standards
Standard medical records practices, procedures and techniques
Medical and legal terminology
Current ICD coding and indexing
Medicare/AHCCCS and other insurance
HIPPA rules and regulations
Medical record retention and disposal

Skills in:
Communication
Time management
Problem- solving
Analysis
Supervision

Ability to:
Simultaneously manage multiple projects and adapt to changing priorities
Train technical and clerical staff
Compile statistics and prepare comprehensive reports

Previous medical records experience in a long-term care facility
Previous supervisory experience

Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card
This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555)
Current Negative Tb skin test (Mantoux skin test) within the last 6 months or a written statement from a physician, physician’s assistant or a registered nurse practitioner indicating freedom from tuberculosis, if in the past has had a positive skin test or tuberculosis

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Veterans' Services offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS)
Please note, enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions please feel free to contact Paul Sharp at recruiting@azdvs.gov or (602) 781-7032 for assistance.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.