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  • 506395
  • Full-time
  • Closing at: May 25 2022 at 23:55 MST



The Arizona Department of Corrections, Rehabilitation & Reentry is dedicated to developing, encouraging, recognizing, and rewarding the professional performance and growth by employees at all levels. The state is proudly served by over 9,000 well-trained corrections professionals who are dedicated to public, staff and inmate safety by effectively employing sound correctional practices, efficient operational procedures, and proven programming opportunities for inmates. Join our team and help to proudly serve our community!



Job Location:


Health Services Contract Monitoring Bureau
1831 W. Jefferson
Phoenix, Arizona 85007

Posting Details:

Salary: $69,000.00 - $122,850.00 

Grade: 01

Closing Date:  Open Until Filled

Job Summary:

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for an experienced Medical Services Coordinator with a keen eye for detail to analyze and synthesize information to improve health care delivery at our prison complexes. This position will work under the supervision of the ADCRR Medical Director and in close collaboration with the ADCRR Mental Health Director, and the ADCRR Designation team (custody operations leadership) in the management of the prison population within the Arizona State Prisons.

Job Duties:

- Works in embedded capacity with ADCRR Designations to make movement and placement decisions, based on the best use of available resources
- Decides on the placement of inmate patients in various care settings, including hospital care, acute rehabilitation, infirmary care, assisted living, and mental health housing
- Identifies significant utilization trends, patterns, and impact and reports these findings to ADCRR leadership
- Works to enhance appropriate and timely medical/psychiatric designations and allocates institutional resources by monitoring bed utilization, tracking the length of stays, and discharge planning
- Provides overall direction, design, implementation, and monitoring of utilization management to meet agency goals
- Facilitates educational training for medical, mental health, and custody staff on issues related to utilization management
- Under the guidance of the ADCRR Medical Director, updates and maintains clinical policies, and procedures, ensuring consistency with American Correctional Association (ACA) and National Commission on Correctional Health Care (NCCHC) standards
- Participates in the mortality review process at the discretion of the ADCRR Medical Director
- Interviews transgender inmate-patients and participates in multidisciplinary transgender committee meetings
- Conducts chart reviews for non-formulary diet requests, infectious disease management, referrals to specialty care, and other related topics
- Participates in meetings with the ADCRR Medical Services Contract Monitoring Bureau and ADCRR custody operations for the purpose of facilitating communication within ADCRR and across outside agencies, including health care vendors, hospitals, rehabilitation facilities, and specialty clinics
- Drives to various locations on State business
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Principles and practices of correctional health care management and supervision as set forth by the United States Constitution, the National Commission on Correctional Health Care, and the American Correctional Association
- Extensive personnel and administrative procedures, Federal, and State laws relative to licensed and/or certified health care staff, as well as general staff
- Procedural analysis and policy development
- Laws, rules, regulations, policies, and procedures pertaining to the privatization and administration of inmate medical, mental health, and dental care
- Action plan development
- Principles and practices of quality assurance
- Project planning development and implementation strategies
- Principles of fiscal management, including budgeting, procurement, and outside contracting
- Computer skills in Microsoft Suite, Google Suite, and Department’s standardized databases

Skill in:
- Verbal and written communication
- Organization and time management
- Decision making
- Establishing and maintaining interpersonal relationships, as applied to contracts with internal and external officials, managers, and representatives
- Research and analysis
- Delegation leadership
- Motivation/mentoring
- Counseling and interviewing
- Synthesizing and presenting information in support of project objectives
- Interpreting contractual language
- Data gathering
- Public relations

Ability to:
- Direct, manage, and evaluate the efficiency and effectiveness of medical, mental health, and dental programs
- Study and analyze policies, procedures, contracts/reports and recommend effective/efficient means of implementing goals and objectives
- Compose correspondence and reports
- Multi-task and meet deadlines
- Build and maintain effective working relationships with internal and external entities
- Compile information and reports
- Manage a diverse group of professionals
- Make complex decisions

Selective Preference(s):

- Graduate of an accredited nurses practitioner program or accredited physician assistant program
- Three (3) years of correctional healthcare experience, including the treatment of patients with medical and psychiatric disorders
- Five (5) years of clinical experience in a primary care field (e.g. family medicine, internal medicine, emergency care)
- Two (2) years of managerial experience providing oversight to staff members in a clinical setting

Pre-Employment Requirements:

A valid, unrestricted nurse practitioner or physician assistant license issued by the State of Arizona

Certification by a Nurse Practitioner certifying body (ANCC) as a Family Nurse Practitioner (FNP), Adult/Geriatric Nurse Practitioner (AGNP), or a closely related field OR certification by a Physician Assistant certifying body (NCCPA);

For physician assistants, a Certificate of Added Qualification in Psychiatry is preferred

Must be able to obtain Cardiopulmonary Resuscitation certification

Requires possession of, and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete any required driver training (see Arizona Administrative Code R2-10-207.12).

Employment is contingent on the selected applicant passing a background investigation.


We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Robust and affordable insurance plan to include medical, dental, life, short-term, and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Positions in this classification participate in the Arizona State Retirement System (ASRS).

Enrollment eligibility will become effective after 27 weeks of employment.

Current ADC Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2430.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.