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The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking an experienced and forward-thinking Information Technology (IT) Systems/Network Manager Senior. This position oversees, develops, and contributes to confidential IT projects and a team of system and network administrators, maintaining and supporting the physical, virtual, and cloud-hosting server technologies.
- Develops, strategies, and executes functional IT business plans, security, and network infrastructure
- Manages Cloud oversight models
- Creates and implements cloud computing policies and cloud governance
- Provides supervision and leadership to network infrastructure professional staff
- Oversees all operational projects and reports the performance
- Delivers results in a fast-changing environment
- Manages and maintains business continuity for Network projects
- Reviews and recommends IT system security strategies and standards
- Drives on State business
- Performs other duties appropriate to the assignment
Knowledge of:
- Industry best practices of network security and network architecture
- Emerging trends in cloud services and technology
- Principles of effective supervision
- System analysis
- Design techniques and project management
- Technology solutions including AWS EC2, EBS and S3 technologies, general cloud operation and solutions principles, Microsoft Server (2012 R2 through current versions), VMware(all disciplines), Microsoft SCCM, Microsoft Active Directory, Group Policy, F5 Technologies, Palo Alto NextGen firewall, Nimble storage solutions, Barracuda SPAM and email archiving technologies
- Project management concepts
- ITIL Foundation and team building
Skill in:
- Establishing and maintaining interpersonal relationships
- Written and verbal communication
- Strong customer service
- Time management and leadership
- Developing and writing technical documents
- System Administration
- Balancing, prioritizing, and organizing multiple tasks
- Conflict resolution and problem-solving
Ability to:
- Work independently
- Occasionally participate in reviews of assigned and completed tasks
- Prioritize and plan work activities
- Set goals and objectives and use time efficiently
- Communicate activities and results
- Promptly respond to and manage difficult customer situations
- Listen effectively and take a customer-centric approach to problem-solving
- Solicit customer feedback to improve service
- Respond to requests for service and assistance
- Lead a team under tight budgetary and time constraints
- Communicate ideas and concepts effectively with a wide variety of individuals at all organizational levels
- Manage a diverse workforce
- Quickly learn, develop, evaluate, and test innovative solutions and technologies
- Apply creative solutions to business problems
- Maintain existing code in a managed stable environment to ensure quality
- Maintain confidentiality and professionalism under stressful situations
- Undergraduate degree in Computer Science, IT, or Business
- One or more certs in the areas of AWS Cloud Practitioner, Solutions Architect, SysOps Administrator or Advanced networking, MCP or MCSE, Microsoft Certified Systems Engr-Security, VMware Certified Professional, and Palo Alto Firewalls
- Five (5) years of progressive IT supervision/management experience in a large organization
Employment is contingent on the selected applicant passing a background investigation.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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