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  • 508231
  • Full-time


The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, and flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefits package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.



Job Location:

Address: 250 North 17th Avenue

          Phoenix, AZ 85007

Posting Details:

Salary: 60,000 

Grade: 22

Job Summary:

The long-term effectiveness of the Newborn Screening program depends in large part on the timely and accurate dissemination of professional, program, family, and public knowledge about all aspects of the Newborn Screening Program. The Newborn Screening Educator assesses the education needs of various stakeholder groups and develops and delivers training sessions and educational materials to healthcare providers, laboratorians, program staff, affected families, and the public. The incumbent will participate in multi-disciplinary program planning meetings, represent the Newborn Screening Program in healthcare settings, and attend state and national educational conferences to bring new information to the Newborn Screening Program. The position will also assist other NBS section supervisors as needed to identify and address education and training needs for customers and program staff.

Job Duties:

- Plans, organizes, designs, and delivers training, and associated education and outreach materials to address audience needs to increase awareness, and knowledge of the scope of program services and to improve statewide performance on adopted quality indicators.

- Requires extensive in-state travel and occasional out-of-state travel.
- Develops, implements, and evaluates short and long-range education plans, with associated budgets, that support the needs of the program, medical community, and clients.
- Coordinates with other NBS sections to identify, reduce and eliminate gaps in training and education for physicians, hospitals, parents, specialists, testing centers, and program staff.
- Participate in ADHS and NBS quality improvement initiatives.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Arizona Newborn Screening program objectives, standards, and best practices.
- Curriculum development and training theories, strategies, and methods.
- Principles of public health education, cultural skills, as well as accurate documentation competence and program evaluation.
- Health care delivery systems for children with suspected genetic disorders.
- Budget development and tracking.
- Applicable state and federal laws, rules, and regulations.
- Performance Management (PM), Continuous Quality Improvement (CQI), and Lean methodologies.

Skill in:
- Organization, planning, prioritization, implementation, and evaluation.
- Developing and maintaining cooperative and collaborative relationships with various health professional groups, community-based organizations, and inter-agency/intra-agency cross-functional teams.
- Strong written and verbal communication skills, as well as accurate documentation.
- Evaluation of program data to identify problems, track performance and inform decision-making.
- Develop effective social media messages and mixed media videos.

Ability to:
- Work effectively with people under difficult and stressful situations.
- Positively represent the department.
- Contribute to a positive team environment.
- Provide training and solicit feedback from staff and stakeholders.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor's degree in Public Health or related field with 4 years of professional experience. A Master's degree in a related field may substitute for 2 years of professional experience.

Pre-Employment Requirements:

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records, and must complete any driver training (See Arizona Administrative Code R2-10-207.11).


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award-winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.