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NURSE PROGRAM MANAGER

  • 498315
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

IMMUNIZATIONS SERVICE MANAGER

DEPT OF HEALTH SERVICES

Job Location:

Address:   150 N 18th Ave. Phoenix, AZ 85007

Posting Details:

Salary: $70,000 

Grade: 25

Job Summary:

This position reports to the Office Chief and is responsible for the nursing functions of the Immunization Services Unit
and the clinical oversight of the immunization program contractors, and will uphold contractual agreements between the
Division and the County Health Departments and other vaccine providers in contract with the program.

The position will oversee the clinical education of providers contracted to provide vaccines across the state, including providers that participate in the federally funded Vaccine for Children, Vaccines for Adults and AHCCCS CHIP programs. This position will also be responsible for the quality assessment of contracted immunization programs and will appropriately dictate the corrective action plan/s (CAP) required to demonstrate competencies within program requirements.

Facilitates regular 1:1s, team huddles, and other communication modalities with the QM team. Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, provide training, approving leave requests, and preparing evaluations).

The position will require the development of comprehensive and collaborative project plans to reach across units (support coordination,
complex care team, etc.), County Health Departments and provider networks to provide expertise as to the clinical fidelity of
the immunization program.

Job Duties:

-Provide information, guidance, and instruction on Arizona immunization services, policies and procedures to professional healthcare providers, county health departments, community health centers, Indian Health Services and Tribal facilities, students, healthcare providers, schools, colleges and hospitals.
-Responsible for the fidelity of Immunization Program requirements by all contracted providers. Tracks all metrics & compliance through monthly reporting and site visits. Contributes to the development of improved processes & procedures to enhance efficiency. Reviews and approves CAPs in collaboration w/operational staff to correct deficiencies & monitors progress. Analyzes current data & trends & prepares data reports pertaining to quality monitoring.
-Explain and interpret state and federal immunization rules and regulations to private providers, managed care plans, county health departments, Indian Health Service and Tribes, physicians, nurses, schools, childcare facilities, Head Start programs, colleges, hospitals, and the general public.
-Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, provide training, approving leave requests, and preparing evaluations). Supervise professional and nonprofessional staff in development of annual immunization reports, federal grant applications, immunization population statistics, and statewide vaccine need projections.
-Approve all written materials produced by staff prior to printing/mailing an/or distribution, approving all immunization contractors' expenditures.
-Make on-site visits to county health departments, schools and childcare facilities throughout the sate to review and validate immunization records and conduct informal educational programs.
-Collaborate with county health departments, community health centers, Indian Health Service and Tribal facilities, schools, childcare facilities, Head Start programs and colleges on vaccine-preventable disease cases, investigation and management, contact investigations and follow-up, and controls methods and surveillance procedures on-site or by telephone or other electronic means.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
-Principles and practices of administration of public health programs and healthcare delivery systems.
-Public health nursing theory and standards of practice.
-Public health program planning, development, administration, supervision and evaluation.
-Concepts and methodologies appropriate to public health programs.
-Federal, state, local and agency laws, rules and regulations.
-Immunization standards, principles and practices.
-Specific vaccine preventable diseases.
-Adverse reactions/events following immunization.
-Epidemiological principles and practices.
-Vaccine management; current vaccine prices; vaccine management and safety.
-ADHS procurement rules; contradictions and precautions of individual vaccine.
-Contract requirements with county health departments, educational theory and principles of teaching.
-Federal, state, and local relationships in public health delivery systems and laws.
-Public and private educational programs and childcare facilities; and human relations and interpersonal group dynamics.
-Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Skill in:
-Effective verbal and written communications.
-Development of strong interpersonal relationships with individuals and groups.
-Data collection, analysis and problem solving techniques.
-Development, organization and presentation of immunization/vaccine related issues to groups of varying education and experience levels.
-Stimulating efforts and/or actions of others in either routine or emergency situations (e.g., outbreak control).
-Judgment, decision making requiring nursing and/or program acumen.
-Budget monitoring and accountability procedures.
Ability to:
-Liaisoning with stakeholders, using appropriate judgment.
-Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Masters degree in Nursing, Public Health or related field. Bachelors degree in Nursing which includes a public health nursing curriculum, providing knowledge and skills in community health needs assessment, case finding and case management and five years of experience in public health nursing.

Pre-Employment Requirements:

-Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).
-Registered Nurse, licensed or eligible to practice in Arizona with a graduate degree (MS or MPH).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.