DEPARTMENT OF ECONOMIC SECURITY

Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012

Salary: $80,000.00 - $87,000.00 

Grade: N2

Closing Date: November 17, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a District Central Nursing Supervisor. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:
● Receives, researches, documents, and resolves quality of care issues utilizing standardized processes via standardized processes. Completes thorough, timely, and member-centric investigations. Makes appropriate referrals to oversight entities and law enforcement.
● Conducts tracking and trending of member, service site, provider, and Division concerns. Ensures appropriate follow-up and corrective actions are established and monitored through resolution. Appropriately elevates cases and/or trend concerns to QOC Supervisor.
● Ensures quality of care to Division members; ensuring dignity and respect with a focus on their unique situations and special health care needs. Promotes member-centric care and timely communication to members/families. Addresses all identified needs/concerns and ensures appropriate care coordination.
● Responsible for all duties/responsibilities for the supervision of staff. Includes hiring, training, 1:1 meetings, coaching, day to day oversight, completing Performance Appraisals (MAP), authorizing leave, approving ETE Time Cards, etc.
● Participates in operational reviews, technical assistance, and focused studies/reviews to ensure compliance with contract and policy requirements. Ensures all work is completed in alignment with Division and AHCCCS policies to promote an "audit-ready" unit.
● Maintains all necessary documentation to support case work. Requests appropriate documentation for case reviews and ensure maintenance of comprehensive case records to support allegation review and substantiation level.

Knowledge in:
● Applicable laws, rules, policies, procedures, and standards related to acute care delivery, nursing scope of practice, and quality management.
● Arizona Health Care Cost Containment System (AHCCCS), Department of Health Services (DHS), and Centers for Medicare and Medicaid rules and regulations.
● Project management and professional report and technical writing principles.
● Triage Investigative care concerns.
Skills In:
● Technological skills including use of databases, Microsoft Office products, Google Suite, email, and electronic referral and verification sources.
● Producing professional technical reports, letters, and other items.
● Research and analysis.
● Oral and written communication.
Ability to:
● Interpret rules, laws, and policies and apply to unique case circumstances.
● Work in a fast paced environment.
● Organize, prioritize, and track files and information from various sources.
● Work independently and with a variety of internal and external customers.

The ideal candidate for this position will have:
● Clinical supervision experience to include one (1) year of experience working with Intellectual Disability population.

● Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
● Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
● Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statutes 41-1968 in order to work with children and vulnerable adults.
● Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
● Required at time of appointment: possession of a current license to practice as a registered nurse in the State of Arizona.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

● Affordable medical, dental, life, and short-term disability insurance plans
● Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
● 10 paid holidays per year
● Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
● Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
● Sick time accrued at 3.70 hours bi-weekly
● Deferred compensation plan
● Wellness plans
● Tuition Reimbursement
● Stipend Opportunities
● Infant at Work Program
● Rideshare and Public Transit Subsidy
● Career Advancement & Employee Development Opportunities
● Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Wendy Browning at wbrowning@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format by contacting wbrowning@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.