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  • 502015
  • Full-time


The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Office Chief

Division of Preparedness

Bureau of Emergency Medical Services and Trauma System

Job Location:

Address:  150 N. 18th Ave. Phoenix, AZ 85007

Posting Details:

Salary: 68,625 

Grade: 23

Job Summary:

This position supports the efficient operation of the Bureau, assessing and improving the EMS and trauma system of Arizona by overseeing the Business Office and Employee Evaluations, Statutory Committees and Standing Committees, Data Collection and Quality Assurance, Time Sensitive Illness and Injury, Community Paramedicine and Treat and Refer, and Strategic Planning and Communication.

Job Duties:

− Directing the programs to ensure that all State and Federal requirements are met; overseeing the preparation and timely submission of all required documents to the funding agencies, communicating information about the programs to agencies and organizations to the public both locally and nationally
− Representing the Department at regional and national meetings
− Overseeing and coordinating statutory committee and standing committee meetings
− Managing and directing subordinate staff (work assignments, setting priorities, hiring, discipline, provide training, approving leave requests, and preparing evaluations)
− Creating, analyzing, interpreting, and preparing data for reports and plans
− Planning, administration, and personnel management
− Annual and ongoing planning and evaluation of program activities
− Seeking out and sharing resources pertaining to enhancing the EMS and trauma system
− In collaboration with the Deputy Bureau Chief, Medical Director, and Bureau Chief, assisting in developing and revising policies and rules
− Participating in a limited national, state, or local meeting

Knowledge, Skills & Abilities (KSAs):

− Understands basic bio-medical statistics
− Uses SPS or another statistical software to analyze data
− Understands and applies performance improvement theory and practice
− Understands basic database functionality
− Understands EMS and trauma system structure and function
− Understands staff management theories
− Understands project management theories
− Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies
− Leads staff using appropriate techniques
− Creates and or edits reports and publications
− Applies performance improvement theory and system knowledge to create resources
− Reviews production and workload to ensure high quality
− Manages multiple projects and deliverable dates.
− Leads a team by prioritization and task management
− Communicates effectively with employees and co-workers
− Prepares and delivers presentations to small and medium-sized groups
− Reviews workload, resources and timelines to effectively manage duties
− Uses Excel, Access, and statistical software, to query data sets and develop reports
− Applies human resource management theory and project management theory to ensure completion of work duties
− Reviews and critiques clinical, performance, and statistical reports in order to ensure reports are accurate and professional
− Works collaboratively with other ADHS staff
− Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Selective Preference(s):

The ideal candidate will have:
− Bachelor's degree in public health or a related field with 2 years of professional experience to include progressive experience in a management role
− Master's degree will substitute for 1 year of the professional experience

Pre-Employment Requirements:

- Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records, and must complete any driver training (See Arizona Administrative Code R2-10-207.11).


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award-winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.