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  • 507692
  • Full-time


The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.



Job Location:

Address:  150 N. 18th Ave., Suite 500
    Phoenix, AZ 85007

Posting Details:

Salary: $85,000.00 

Grade: 24

Closing Date: 

Job Summary:

This position, which reports to the Laboratory Assistant Bureau Chief, plans, directs and coordinates all activities within the Office of Newborn Screening (which may include the following sections: Laboratory, Case Management, Demographics, Education and Billing). The Newborn Screening Office Chief is responsible for assuring that all procedures and protocols are conducted according to the approved Newborn Screening State Laboratory Quality Systems Plan and according to the Clinical Laboratory Improvement Amendments (CLIA) guidelines. The position provides strategic direction, management and oversight for component programs and projects, program and grant budgets, workload review, quality assurance and stakeholder relations. This position is responsible for the recruiting, management and career development of all program staff, including subordinate supervisors. This position may also act as, or delegate, the role of Laboratory Technical Supervisor, if qualified to do so under CLIA.
The management and coordination of several technical programs includes: strategic planning, establishing and maintaining documented policies, evaluating performance, budget preparation and review, and approval of purchases. The position will also oversee the planning, research and evaluation of new or alternative protocols, procedures and test systems, including long-range assessments of methods, and will review scientific and management literature to stay current in all areas of Newborn Screening and management/supervision.
Maintaining effective partnerships will include the building of credibility and rapport while fostering regular communication with internal and external stakeholders at multiple levels. The position is responsible for meeting regularly with program partners and stakeholders to discuss policies and procedures for laboratory, case management and education activities. This position is also responsible for scheduling and providing support for annual Newborn Screening Advisory Committee (NBSAC) meetings and is also responsible for reviewing and revising the NBS rules as needed.

Job Duties:

- Organize, plan, and direct all activities within the Office of Newborn Screening. Ensure effective coordination between the individual sections as well as effective integration with other ADHS programs, state and federal agencies and working groups and universities. Monitor and report on all aspects of program quality assurance, quality control and performance.
- Work closely with the Laboratory Business Manager who is responsible for the oversight of all business functions for the Office of Newborn Screening. The position is responsible for the fiscal management of the Office of Newborn Screening and is responsible for ensuring effective coordination with the NBS Billing section.
- Work with internal and external stakeholders to gather input on issues concerning the overall NBS Program. Hold regular meetings with stakeholders and partners, including the annual NBSAC meeting.
- Plan and evaluate personnel performance, including evaluations and hiring.
- Review scientific and management literature in all areas of Newborn screening and management/supervision.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Epidemiology.
- Laboratory methodology.
- Quality assurance principles and practices. - Statistical analysis.
- Administrative and management skills.
- Principles and methodology of scientific research.
- Budgetary and personnel techniques.
- Public health law.
- Legislative processes.
- Supervision, planning and organization.
- Management techniques including budgeting practices Department, Division and Bureau policies and regulations.
- Scientific terminology.
- Inherited disorders.
- Transportation of specimens and safe handling techniques.
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:
- Management, planning and budgeting skills.
- Organizational skills for developing and implementing plans for an organization.
-Must be able to manage people to accomplish the prescribed objectives.
- Needs familiarity with scientific and medical concepts to consult with physicians, legislators, and the general public.
- Communication skills include writing and public speaking to communicate plans, budgets and public health ideas.
- Annual competencies in NBS laboratory methods.

Ability to:
- Analyze medical and public health problems, interpret results and data and organize responses for the State's public health policy, plans and actions.
- Teaching ability.
- Interpretation and application of results.
- Computer use.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s):

Bachelor's Degree in microbiology, biochemistry, molecular biology, or related laboratory degree and 5 years of professional work experience in progressive program management or a related field. A Master's Degree may substitute for 2 years of related experience.

Pre-Employment Requirements:

A candidate eligible as a technical supervisor must meet the Clinical Laboratory Improvement Act (CLIA) minimum requirements for the performance of high complexity testing as defined in the CLIA regulations subpart D6171 493.1489(b) (2)(i). See the following link: http://www.cms.hhs.gov/CLIA/03_lnterpretive_Guidelines_for_Laboratories.asp#TopOfPage

Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).


The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award-winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.