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OPERATIONS MANAGER

  • 514047
  • PHOENIX
  • DEPT OF HEALTH SERVICES
  • Full-time

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Operations Manager

Arizona State Hospital

Job Location:

Address:  501 N. 24th Street, Phoenix, AZ 85008

Posting Details:

Salary: $74,600 - $78,000 

Grade: 24

Open Until Filled

Job Summary:

Reporting directly to the Chief Operating Officer, this position directs and oversees the performance and duties of various contractor activity for the entire 93 acre campus of the Arizona State Hospital. Engages contractors as necessary to ensure all projects and contractual expectations are performed in a timely manner and of expected quality. Monitors contractor performance through direct observation of work performed, and the review of weekly, monthly, quarterly and annual reports. Assists with coordinating and purchasing of materials or services, developing project scopes, and other administrative assignments related to support services. Responsible for compliance with Medicare, Joint Commission and state licensing requirements as they relate to the environment of care. Responsible for overseeing facility requirements with contractors including DHS and other outside agencies. Ensures all work orders, renovations, Capital Improvement Projects, Building Renewal Projects and other projects around campus are completed as expected.

Job Duties:

- Oversee the coordination of work activities and develops project scopes specific to building renewal and capital improvement activities. Monitors and assesses contractor work to ensure acceptable performance and results.
- Manages and directs various campus operational and support services, including landscaping, waste and refuse removal, recycling, pest control, and others. Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, provide training, approving leave requests, and preparing evaluations).
- Provide technical support to staff regarding support and facility operations and oversees risk assessments.
- Ensures compliance with all Joint Commission, CMS and Licensing requirements related to the environment of care and physical plant.
- Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge Of:
- Arizona Risk Management statues, rules, policies, procedures, operating guidelines.
- Project Management practice.
- Contract development and monitoring
- Managing facility, equipment and support issues.
-Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill In:
- Problem solving.
- Communication.
- Customer service oriented mindset to support all stakeholders.

Ability To:
- Communicate effectively with the entire staff and be an effective problem solver.
- Multi-task a variety of activities and maintain control of hospital-wide projects.
-Lead facilities and construction procurement and contracting processes.
- Understand and interpret construction and building practices around the state hospital campus.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform the their fullest potential free from discrimination.

Selective Preference(s):

Bachelor's degree in Business Administration or Management or related field with 5 years professional experience in project management specific to facility practices and contractor oversight in a health care environment, which will include 2 years in a supervisory role. Master's degree in a related field may substitute for 2 years of experience.

Pre-Employment Requirements:

- Driver's License.
- Arizona State Hospital employees are required to possess or obtain a valid level-one fingerprint clearance card issued pursuant to A.R.S. 41-1758-07.

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Contact Us:

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

ARIZONA MANAGEMENT SYSTEM (AMS)

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.