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  • 508008
  • Full-time
  • Closing at: May 26 2022 at 23:55 MST


Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.





Job Location:

Address: 2980 AZ-90, Benson, AZ 85602

Posting Details:

Salary: $15.9154 - $17.50 / per hour

Grade: 16

Closing Date: May 26, 2022

Job Summary:

Under general supervision, performs a variety of skilled and specialized work activities in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

Job Duties:

• Hosts visitors.
• conducts interpretive programs and will lead guided tours in cave.
• Provides information in response to visitor questions, direction, guidance, and concerns.
• Provides information in response to visitor questions and concerns;

Public and Staff safety:
• Prepare for cave tours while checking for safety; cave trail maintenance, cleaning handrails.
• Promote the safety of park visitors and enforces Park rules and protect Park resources.
• Utilizes two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.

Customer Service:
• Provides customer service by phone and in-person and respond to publics inquires about park hours, accommodations, reservations.

• Records and completes all necessary reports concerning , revenue and attendance, time sheets, etc.
• Data Collection and monitors of weather and cave conditions to report out appropriate agencies. 

Cash Handling:
• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission and store purchases.

• Awareness and participation in Systems Management (AMS) Strategic thinking for the organization to maximize the mission outcome.

• Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• Principles and processes for providing customer and personal services.
• Interpretive programs (environmental/biological/ecological/geological) based work.
• Park rules, fees and revenue functions.
• Techniques for display and interpretation of objects/artifacts and general resources to visitors.
• General office procedure.

Skills in:
• Public relations and information dissemination.
• Active listening.
• Service orientation.
• Critical thinking.
• Driving and operating automotive equipment.
• Basic curatorial techniques.

Ability to:
• Research of natural or historical information.
• Performing math calculations.
• First aid techniques.
• Oral and written communications.
• interpersonal relationships.

Selective Preference(s):

Degree in Park Management, Natural Resources Management, Recreation, or closely related field. Experience in park operations, interpretation and education, natural resources,

Pre-Employment Requirements:

Must possess and maintain a current Arizona Driver's license appropriate to assignment.


The State’s comprehensive benefits package includes, affordable medical, dental, life, and short-term disability insurance plans. Top ranked retirement and long-term disability plans, deferred compensation plan. Accrued sick leave and vacation leave, ten paid holidays per year and wellness plans.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Contact Us:



All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.