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  • 510570
  • Full-time
  • Closing at: Aug 19 2022 at 23:55 MST


Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.


**must be able to work weekends, evenings and holidays**

Job Location:

Address: 15520 Picacho Peak Rd, Picacho, AZ 85141

Posting Details:

Salary: $16.50 - $17.50 / per hour 

Grade: 16

Closing Date: August 19, 2022

Job Summary:

Under general supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

Responsibilities include but are not limited to:
Work independently and with others.
Provide excellent customer service to all visitors.
Collect fees by following proper policies and procedures for cash handling and processing credit cards.
Knowledgeable in the use of reservation software to assist customers, collect fees, and conduct compliance.
Cleaning restrooms, repairing small equipment, basic carpentry and electrical repairs, and landscape maintenance.
Completes all training required for this position and any additional duties in a timely manner.
Operates and maintains vehicles, UTV's, and equipment including hand and power tools and landscape equipment.
Promotes public safety by educating the public on park rules and regulations.
Lead seasonal employees and volunteers in various park projects.
Assists in managing any emergency situation that may occur on park.
Interpret natural features of the area and historic objects/artifacts for visitors.
Respects, advocates, and educates the importance of preservation and cultural resources.
Works outdoors in the summer heat.

This position must be able to work weekends, holidays, evenings and could possibly relocate to another state park seasonally and or permanently.
This position may be assigned a special responsibility that will be on-going and continuous . They will be the lead person for the task, and task will be assigned based on staffing skills, and can be assigned based on which staff is best skilled for the position.

Special Responsibilities:
Volunteer Coordinator
Wedding Contact
Maintenance Lead
Retail Store Contact
Interpretive Contact

Job Duties:

Outdoor Recreation & Programs:
- Hosts visitors; conducts interpretive programs and may lead guided walks or hikes.
- Provides information in response to visitor questions, direction, guidance, and concerns.

Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases.

Public & Staff Safety:
- Promote the safety of park visitors and enforces Park rules and protect Park resources.
- Utilizes two-way radio communications system.
- Confers with local officials and law enforcement officers.
- Completes all necessary reports concerning incidents.

- Maintains campgrounds, picnic areas, trails, and/or other recreational site, to include litter removal, trail maintenance, landscaping, hauling debris.
- Maintains visitor center and all restrooms in clean, sanitary conditions.
- Sweep and mop floors. Restock towels, toilet paper, soap dispensers.
- Performs basic maintenance on campsite amenities, buildings, vehicles, and various implements.

May lead and assist in training subordinate staff.

Other duties as assigned to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- A working understanding of principles and processes for providing customer and personal services.
- Park rules/ regulations, fees and revenue functions,
- Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
- General office procedures.
- Basic first Aid training.
- Basic construction, custodial, maintenance ability
- Computer skills.

Skill in:
- Public relations and information dissemination.
- Customer service.
- Active listening.
- Critical thinking.
- Driving and operating automotive equipment.
- Basic custodial techniques.
- Oral and written communication.
- Public speaking.
- Basic building and vehicle maintenance skills.
- First aid and emergency response.

Ability to:
- Research of natural or historical information.
- Performing math calculations.
- Working in team and maintaining interpersonal relationships.
- Multitasking,
- Effective communication verbally and in writing.
- Work weekends, holidays, night shifts, and outside in extreme temperatures.
- Helps maintain buildings, vehicles, and grounds.
- Enforces rules and regulations.
- Ability to maintain professional demeanor in emergencies or high-stress situations.

Selective Preference(s):

Two years of experience equivalent to a Park Ranger Specialist OR three years of work experience in customer service work OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Pre-Employment Requirements:

Must possess and maintain a current Arizona Driver’s license appropriate to assignment.


The State’s comprehensive benefits package includes, affordable medical, dental, life, and short-term disability insurance plans. Top ranked retirement and long-term disability plans, deferred compensation plan. Accrued sick leave and vacation leave, ten paid holidays per year and wellness plans.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Contact Us:



All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.