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  • 508083
  • Full-time
  • Closing at: May 21 2022 at 23:55 MST


Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.



**Must be able to work Evenings, Weekends and Holidays**

Job Location:

Address: Nf-583A, Pine, AZ 85544
(10 miles north of Payson on Hwy 87)

Posting Details:

Salary: $18.00 - $20.00 / per hour

Grade: 17

Closing Date: May 21, 2022

Job Summary:

Under minimal supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations. - This position will serve as a team leader for grounds-keeping activities, orchard care, vehicle and equipment maintenance, and heavy equipment operator.

Job Duties:

Outdoor Recreation & Programs:
- Host visitors.
- help train staff and volunteers, conduct interpretive programs, and lead guided walks or hikes.
- Provides information in response to visitor questions, direction, guidance, and concerns.
- Update social media Facebook page and create interpretive videos to promote the park, nature, and conservation.

Customer Service:
- Provide customer service by phone and in-person and respond to publics inquiries about park hours, accommodations, reservations.

Cash Handling:
- Perform cashier duties at contact station/gift shop and account for fees for the park admission and store purchases.

Public & Staff Safety:
- Promote the safety of park visitors, enforce park rules, protect park resources.
- Utilize two-way radio communications system, confers with local officials and law enforcement officers, completes all necessary reports concerning incidents.
- Assists park management with maintaining/inspecting park infrastructure and training implementation/development.

- Serve as the primary leader in performing basic maintenance and inspection of park infrastructure, buildings and equipment for the park.
- Troubleshoot, repair and install restroom fixtures/toilets, build fences, perform trail maintenance, general plumbing, preventative maintenance, landscaping, minor electrical repairs/troubleshooting, oil changes/fluid maintenance of vehicles/equipment, and wastewater/water system maintenance.

- Completes reports regarding activities, transactions and progress relating to maintenance activities.

Lead and assist in training of subordinate staff.

Other duties as assigned as relates to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Principles and processes for providing customer and personal services.
- Park rules/ regulations, fees and revenue functions.
- Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
- General office procedures.
- Maintenance strategies.

- Public relations and information dissemination.
- Customer service.
- Active listening, critical thinking.
- Driving operating automotive equipment.
- basic curatorial techniques.
- Natural resource management.
- Basic maintenance troubleshooting, repair and preventative maintenance skill sets in areas such as landscape, orchard care, vehicle and equipment maintenance plumbing, electrical and general construction/building maintenance.
- Multi-tasking and de escalation techniques.

Ability to:
- Research of natural or historical information.
- Performing math calculations.
- First aid techniques.
- Oral and written communications.
- interpersonal relationships.
- Perform vehicle, equipment and building maintenance and repairs.
- Deescalate upset or non-compliant visitors; train new staff in policies and procedures.

Selective Preference(s):

Two years experience equivalent to a Park Ranger II, OR three years of work experience in customer service and maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted.

Pre-Employment Requirements:

Must possess and maintain a current Arizona Driver's license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician, Water Distribution and Treatment Systems Operator, and/or Certified Interpretive Guide.


The State’s comprehensive benefits package includes, affordable medical, dental, life, and short-term disability insurance plans. Top ranked retirement and long-term disability plans, deferred compensation plan. Accrued sick leave and vacation leave, ten paid holidays per year and wellness plans.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Contact Us:



All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.