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Under general supervision, performs a variety of skilled work activities in the operation and maintenance of a recreational, historic, or natural resource park; interprets natural features of the area, or historic objects /artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.
Infrastructure & Amenities:
• Performs general tasks necessary to ensure proper working order and condition of park buildings, equipment, infrastructure, and amenities
Public & Staff Safety:
• Promote the safety of park visitors and enforce Park rules and protect Park resources
• Confers with local officials and law enforcement officers
• Utilizes a two-way radio communications system
Customer Service:
• Provide customer service by phone and in person and respond to public inquiries about park hours, accommodations, and reservations
• Hosts visitors
Cash Handling:
• Perform, cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases
Maintenance:
• Perform general maintenance duties in the areas of plumbing, carpentry, landscaping, equipment operations, minor electrical, and other similar tasks
Water Compliance/Reporting:
• Under direction, execute the daily activities necessary to ensure the safe operation of the water & wastewater operations at Buckskin Mountain/River Island
• Records and completes all necessary reports concerning Buckskin Mountain/River Island Water & Wastewater operations
• Documents, records, and submits records and reports within established requirements
Knowledge:
• Techniques for display and interpretation of objects, artifacts, and general resources to visitors
• Principles and processes for providing customer and personal services
• Water and wastewater treatment equipment and practices
• Park rules, fees, and revenue functions
• General office procedures
Skill:
• Public relations and information dissemination, active listening, service orientation, and critical thinking
• Basic water and waste operations techniques
• Driving and operating automatic equipment
Ability:
• Perform procedures associated with water and wastewater treatment
• De-escalate upset or noncompliant visitors
• Oral and written communications
• Interpersonal relationships
• Perform math calculations
• First aid techniques
• Two years of experience equivalent to a Park Ranger Specialist, or three years of work experience in customer service, library, or museum work, or a Bachelor’s degree in Park Management, Forestry, Natural Resources Management, or a closely related field
• Any combination of training and experience that meets knowledge, skills, and abilities may be substituted
• Must possess and maintain a current Arizona Driver’s license appropriate to assignment
• Within six months of hire, possess and maintain CPR/First Aid certification
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
Recruitmenthr@azstateparks.gov
• Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling 480-604 -7331
• Requests should be made as early as possible to allow sufficient time to arrange the accommodation
• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer
ARIZONA MANAGEMENT SYSTEM (AMS)
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.
State employees are highly engaged, collaborative and embrace a culture of public service.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements
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