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  • 504465
  • Part-time
  • Closing at: Jan 24 2022 at 23:55 MST


Managing and conserving Arizona’s natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners. 
Learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com. 
Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.



This is a Temporary/Seasonal Position

May work up to 40 hours per week and up to 1500 hours per calendar year


Job Location:

Address: 699 London Bridge Rd, Lake Havasu City, AZ 86403

Posting Details:

Salary: 12.15 / per hour

Grade: 12

Closing Date: January 24, 2021

Job Summary:

Under supervision, performs a variety of work activities while providing customer service in the operation of a recreational/ natural resource park; interprets natural features of the area, and ensures public safety by enforcing Park rules and regulations.

Job Duties:

• Hosts visitors.
• Assists with recreation infrastructure and activities.
• Communicates information in response to visitor questions, direction, guidance, and concerns.
• Provides customer service by phone and in-person and respond to publics inquiries about park hours, accommodations, reservations and policies.
• Perform cashier duties at contact station/gift shop and account for fees for the park admission and store purchases.
• Promote the safety of park visitors, enforces Park rules, and protect Park resources.
• Utilizes two-way radio communications system.
• Completes all necessary reports concerning incidents.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• A working understanding of principles and processes for providing customer and personal services.
• Park rules/ regulations, fees and revenue functions.
• Techniques for display and interpretation of objects/ artifacts and general resources to visitors.
• General office procedures.

Skills in:
• Public relations and information dissemination.
• Customer service, active listening.
• Critical thinking.
• Driving and operating automotive equipment.
• Basic curatorial techniques.

Ability to:
• Research of natural or historical information.
• Performing math calculations.
• First aid techniques.
• Oral and written communications.
• interpersonal relationships.
• Deescalate upset or non-compliant visitors.

Selective Preference(s):

One year of customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Pre-Employment Requirements:

Must possess and maintain a current Arizona Driver’s license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician.


The State’s comprehensive benefits package includes, affordable medical, dental, life, and short-term disability insurance plans. Top ranked retirement and long-term disability plans, deferred compensation plan. Accrued sick leave and vacation leave, ten paid holidays per year and wellness plans.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page

For a complete list of benefits provided by The State of Arizona, please visit our benefits page


Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Contact Us:



All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.