ARIZONA STATE PARKS AND TRAILS

Address: 11 mi. S of St. Johns on Hwy 191, AZ 85936

Salary: $17.50 - $19.00 / per hour 

Grade: 16

Closing Date: November 27, 2025

Under supervision, performing a variety task assisting park manager with park events, administrative and maintenance work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

Outdoor Recreation & Programs:
- Host visitors, help train staff and volunteers, conduct interpretive programs, and lead guided walks or hikes. Provides information in response to visitor questions, direction, guidance, and concerns. Update social media Facebook page and create interpretive videos to promote the park, nature, and Host visitors, conduct interpretive programs, and lead guided walks or hikes. Provides information in response to visitor questions, direction, guidance, and concerns. Update social media Facebook & Instrgram page and create interpretive videos to promote the park, nature, and conservation.

Customer Service:
- Provides customer service by phone, in-person, or other methods to respond to public inquiries about park hours, accommodations, and reservations.

Cash Handling & Administrative Functions:
- Perform cashier duties at Contact Station/Gift Shop, run reports, collect and account for fees for park admission and store purchases/souvenir orders. Assist with day to day operation needs such as events,store ordering,monthly inventory

Maintenance:
- Park infrastructures and equipment for the park. park upkeep and preventative maintenance duties. Troubleshoot, repair and install restroom fixtures/toilets, build fences, perform trail maintenance, general plumbing, preventative maintenance, landscaping, minor electrical repairs/troubleshooting,

- Other duties as assigned as related to the position.

Knowledge of:
Principles and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques for display and interpretation of objects/artifacts and general/natural resources to visitors; basic maintenance strategies, and general office procedures.

Skill in:
Public relations and information dissemination; service orientation; critical thinking; active listening; driving and operating automotive equipment; basic curatorial techniques; natural resource management, basic maintenance troubleshooting, repair and preventative maintenance skillsets in areas such as landscape, plumbing, electrical and general construction/building maintenance; multi-tasking; and deescalation techniques.

Ability to:
Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships; perform basic maintenance repairs,; deescalate upset or non-compliant visitors; train new staff in policies and procedures.

Work experience in customer service, maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted.

Must possess and maintain a current Arizona Driver's license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician, Grade 1 Water Distribution Systems Operator, and/or Certified Interpretive Guide,First Aide CPR.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
● Affordable medical, dental, life, and short-term disability insurance plans
● Top-ranked retirement and long-term disability plans
● 10 paid holidays per year
● Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
● Sick time accrued at 3.70 hours bi-weekly
● Deferred compensation plan
● Wellness plans
● Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.