Outdoors, Mountain, Nature, Person, Painting, Valley, Landscape, Scenery, Panoramic, Canyon

Apply Now

Not You?

Thank you

Policy Analyst

  • 504635
  • Full-time
  • Closing at: Jan 23 2022 at 23:55 MST


The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs, and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona.

Policy Analyst

Posting Details:

Salary: $47,480 

Grade: 21

Job Summary:

The Division of Member Services (DMPS) is looking for a highly motivated individual to join our team as a Policy Analyst in the Office of Policy, Training and Appeals. This position will analyze, develop, coordinate, plan and maintain policy, procedures, forms and notices for staff who make financial and medical eligibility determinations; provide responses to policy clarification requests; review legislation and advanced legal documents related to the eligibility determination process; and work with agency and DES/DCS staff to evaluate and test policy and related systems. Statewide travel may be required. Major duties and responsibilities include but are not limited to:

Job Duties:

• Research and interpret manuals, laws, statutes, rules, codes and regulations in order to make decisions and provide written policy clarifications. Respond to policy clarification requests (PCR) as received from internal and external sources. Review advanced legal documents related to the eligibility determination process and assess for impact.

• Research, compile and analyze data and/or the impact of proposed and actual changes in federal and state laws and regulations, contract changes, policy development and lean initiatives related to eligibility policies and procedures, forms, notices and division operations.

• Develop, test and publish policy and procedure content and manuals (web tools) to support eligibility determination process for the Medicaid and CHIP programs, subject to the guidelines and regulations set forth by superiors, laws and regulations.

• Collaborate with eligibility administration staff, other AHCCCS work units, state agencies or organizations regarding rules, practices, and joint projects; clarify information, resolve problems, and exchange information.

• Lead, contribute to and/or participate in training, the Arizona Management System (lean) and system development/ enhancement teams.

• Due to COVID-19 precautions the recruiting process has been adjusted to meet the standard health guidelines outlined by the State.  Interviews will be conducted virtually and may also be by way of video conference utilizing a platform like Google Meet/Hangouts or Zoom.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of technical writing and reading level specific writing.

• Knowledge of advanced experience with Microsoft Office Google Suite, and proprietary applications such as Health-e-Arizona Plus.

• Knowledge of Federal and State rules and regulations governing the Medicaid (Title XIX) and CHIP (Title XXI) programs and understanding of the use of these authorities.

• Knowledge of research techniques and data collection and analysis.

• Skilled in effectively communicating in writing, speaking, and interacting with others, including listening and providing feedback.

• Skilled in analyzing, researching, interpreting, and correctly applying Federal statutes and regulations and State statute, rules, policies, and procedures.

• Ability to prioritize work and assignments.

Selective Preference(s):

• Three years of experience in a Medicaid program with skills that include determining Medicaid financial eligibility; OR 3 years of experience in editing, technical writing and/or graphic design; computer assistance; management and project development; and data or situational analysis; OR a Bachelor's degree in visual communications, English, technical writing, graphic design, or related field.

Pre-Employment Requirements:

• Arizona Drivers License.


At AHCCCS, we promote the importance of work/life balance by offering workplace flexibility and a variety of learning and career development opportunities. Among the many benefits of a career with the State of Arizona, there are 10 paid holidays per year, accrual of sick and annual leave, affordable medical benefits and participation in the Arizona State Retirement Plan.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-417-4497.
Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  
State employees are highly engaged, collaborative and embrace a culture of public service.

The State of Arizona is an Equal Employment Opportunity Employer.